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guigui_bebert's avatar
Oct 15, 2015

Readynas 104 regularly locks up after upgrading to 6.4.0

Hello,

 

Since a few months my RN104 was super stable, I did not have it stuck like in the beginnings of Readynas OS 6. I was super happy with it!

 

 

But since a few days I upgraded to version 6.4.0 and the Nas seems to be stuck when I launch heavy processes on the disk.

 

It already happened twice in the last 4 days.

Everytime it happened when I launched a big donload (more than 2Gb) on the transmission add-on.

with smaller files it did not cause the issue.

Needless to say this was not the case before version 6.4.0.

 

I did not see any connection with the snapshot functionality since it happened on a "not snapshoted" share and at very different times of the day.

My Nas is only 55% full so it is not caused by a full disk issue.

The Antivirus is also disabled.

 

I will try to uninstall then reinstall transmission but it seems more likely to be caused by the OS itself.

 

Does anyone of you have a solution?

Or know how to report that to the dev team?

 

Thanks in advance

 

 

15 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello guigui_bebert,

     

    Please send logs with subject line ATTN: Alex and Jenn. See instructions here.

     

    Regards,

    • Hello,

       

      I sent the LOG last night as requested.

       

      Today, after a hard shutdown (unplugged and plugged back in) it started resync. To be sure I deactivated Transmission to let the NAS resync the data.

      But after 13-15 hours it seems to have locked up again. I'll try to let it finish the Sync but it seems comprmised.

       

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello guigui_bebert,

         

        Please contact support. Should be escalated to L3. Refer support person to this thread.

         

        Regards,

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