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Forum Discussion
ghailoo
May 29, 2018Aspirant
ReadyNas 104 stuck booting
Hi All,
My readynas 104 is stuck booting at about 99% "UPNPhttpd.services" on the LCD display.
I tried booting without disks, it seems to work but then crashes as soon as I push the first dri...
StephenB
May 29, 2018Guru - Experienced User
ghailoo wrote:
My readynas 104 is stuck booting at about 99% "UPNPhttpd.services" on the LCD display.
I tried booting without disks, it seems to work but then crashes as soon as I push the first drive into place.
Very bad idea to hot-insert the disks after you boot up diskless. Note the operating system of the NAS is on the disks, so it won't fully boot w/o them.
The two disks should give the same result. I think the next step is to connect them to a Windows PC (either SATA or USB dock) and test them with the vendor tools (Seatools or Western Digital's Lifeguard).
If you can't do that, then try running the disk tests from the NAS boot menu. That's described on page 28-29 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
ghailoo
May 29, 2018Aspirant
Hi StephaneB,
Thank you for your quick respons :smileyhappy:
I managed to test the disks on the WD tool (Data LifeGuard) and they are in perfect health @ SMART status pass. ( I should have included this info in my original post, sorry :smileysad:)
Raidar also indicated that both disks are healthy.
Should I go ahead and try the disks test on the readynas ?
Thank you very much for your help.
- StephenBMay 29, 2018Guru - Experienced User
ghailoo wrote:
Should I go ahead and try the disks test on the readynas ?
The ReadyNAS test is the extended SMART test, so I think that's already covered.
Do you have a backup of the data? If you do, then a factory reset followed by reconfiguration and reloading the data is one path. It is brute-force, but puts everything back as it should be, and might get it back up faster than continuing to troubleshoot.
If not, the issues sound like something is wrong with the OS partition on the disks. It's probably worth trying to boot up read-only - if that works, then you can see if your data is intact.
Another option is to use paid Netgear support (my.netgear.com) - they can rebuild the OS partition remotely. Per-incident support should be enough, assuming data recovery isn't needed.
Also, do you have any experience with the linux CLI?
- ghailooMay 30, 2018Aspirant
Good morning StephenB.
Thank you for your help. Unfortunatly I don'yt have a backup of the data (no worries its mostly music and a number of my DVDs Ripped into MKV), but I am still gonne try to recover the data.
I am gonne try to recover some data and then Factory Rest the NAS.
I will try the read-only option and see how things go from then. otherwise I am gonna pull out the drives and plug them into a PC and recover the data using one of the numerous tools outthere.
I hope it will work.
Again StephenB thank you very much for your support. really apprecaite it.
:smileywink:
- StephenBMay 30, 2018Guru - Experienced User
ghailoo wrote:
otherwise I am gonna pull out the drives and plug them into a PC and recover the data using one of the numerous tools outthere.
The only options I'm aware of for BTRFS file systems are
- ReclaiMe software
- Using a linux "live" boot, installing mdadm and btrfs, and then using the linux cli to mount the array.
The first is expensive, so you might as well use netgear paid support. The second is free, but is much easier if you have some familiarity with linux. Since your issues appear to be related to the OS partition, odds are pretty good that the data is intact.
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