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Forum Discussion
rivit
Oct 11, 2015Tutor
ReadyNAS 104 upgraded to OS 6.4.0 shutdown hang
Following upgrade to this release I am unable to shutdown. System hangs with "Shutting dow. Goodbye." - I left it in this state overnight. Power must be removed to complete shutdown.
- Nov 16, 2015
Can confirm beta 3 fixes the no shoutown with custom MTU issue.
Retired_Member
Oct 14, 2015Addendum to my last entry.
I did a few test with shutdown (booting up and then shutting down without any action on the NAS inbetween).
I got the following results:
- shutdown via power button: system shuts down and powers off like it shoud
- shutdown via admin webpage: system shuts down and powers off
- shutdown via ssh login as admin: (shutdown -h -P)
system shuts down and powerd off
if the option -P is not given the systems shuts down but does not power off
(power button is on but not blinking)
I did not test scheduled shutdown again since it never worked since uppdate to 6.4.0.
(The system was probably down, power button blinking, god bye message an disply and nor reacting to anything except power disconnect)
gw_rocks
Oct 14, 2015Tutor
Hi.
My father in law and myself have upgraded to firmware 6.4.0 and we both have the same issue that I cannot shutdown the 102 Readynas applicance via the power button by pressing twice or scheduled shutdown.
It use to work fine for firmware V6.2.5. I saw in the forums that people had problems with this firmware in the beta versions. Was wondering if anyone else has this issue with the released version? Is there a fix or should I downgrade firmware to the previous version? Is there a way to do that?
Grant.
- gw_rocksOct 15, 2015Tutor
I was asked if I had a shedule power down as well as spin down option in power setting set.
They were both on, not sure if I actually had spin down turned on before firmware upgrade or not or whether firmware turned it on. Anyway I turned off the spin down option, but it did not make any difference to the scheduled shutdown. The system still just flashes the power button light and stays that way, the only way to reset the readynas is to remove power.
I think netgear needs to make a way to roll back firmware versions when this sort of issue happens so it stops impacting people while a fix can be found.
Because 6.2.4 firmware worked fine. I wont be upgrading firmware next time for at least 3 months until I know it is ok and stable.
Grant.
- StephenBOct 16, 2015Guru - Experienced User
Usually you can downgrade easily. It is prudent to be cautious when the release notes say you can't.
- dark1410Oct 16, 2015Tutor
My ReadyNAS 104 hangs too after upgraded to 6.4
- gw_rocksOct 18, 2015Tutor
An update from me.
I turn off "spin down" option in power settings. I seem to be able to turn readynas off with the power button by pressing it twice and now the scheduled poweroff seems to work, I did resave my power schedule though, not sure if that helped or not? I do not have any snapshots on my system.
Grant.
- BlackCat3000Oct 18, 2015Star
I have exactly the same problem with my RN104. It hasn't completed one shutdown since it was upgraded to 6.4.0 but it used to work properly under 6.2.5. The only way to turn it off after the "goodbye" message on the LCD is to kill the power.
- BlackCat3000Oct 18, 2015Star
Following the advice from gw_rocks I disabled my power schedule, modified the times and then re-enabled it. I did the same with the disk spin-down schedule and not the RN104 and now it seems to shutdown ok. Not sure which setting fixed it but thanks for the advice!
- Retired_MemberOct 20, 2015
Hi
turing off spin down and scheduled shutdown did not help me. I still have the problem: scheduled shutdown always leads to a blinking power button and an absolutly unresponsive NAS where onlo pulling the cord helps. Shutdown via admin page often leads to the same state but obviously not always. I tried shutdown via ssh login and shutdown command twice, it worked fine.Shutting down via power button always worked as it should.
So far I could not detect any message indicating an error condition. Therefore I hope that the sofwaresystem shuts down correctly but power off does not work. If this were the case there is no danger for the data.I still hope that netgear will come up with a solution. Until then I will plug the cord every morning.
Werwolf
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