Readynas 104 won't boot. Error 354 out_of_memory. After upgrade to 6.4.1 #26323717

Hiya, 

I don't think downgrade is possible. 

I've opened a support case with netgear so I'll let you know what happens. 

So far they've asked a load of questions about ping/admin panel/raidar etc. They also asked me to try support mode:

My response to them this morning was:

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Hi xxxxxx and thanks for taking on this problem.

I'll try to give as much detail as possible and hopefully it will help:

So:

As explained before, I did the upgrade from 625 to 641. All proceeded as planned, I was able to use the device after restart and it took a couple of hours to clear the 'calculating' status on the volume/share screen. The device continued to work until later that evening when I checked on it and found the device unresponsive. Error message was as described. All lights were on (steady) including the ACT.

I tried to reboot and got the same message on startup. I was unable to ping the machine or connect.

I tried the reinstallOS from the boot menu. It did the reinstall but it froze at the same point in boot up.

The next thing I tried was to boot it up with no network connection (i.e. unplugged everything except power).

This actually worked and the device sat there quite happily saying no-ip with all lights flashing.

I reconnected the network cable, it got an IP address but it froze with the error message 354 in under a minute. I was able to ping the machine before it froze.

I tried this a couple of times with varying levels of time 'on' before freezing again.

At no point until this morning was I able to access the admin panel.

+++++++++++++

After your email:

This morning I booted again (without the network cable) and continually pinged the device. Roughly 1 min after boot (and the no-ip message) I connected the cable, it got an IP and I was able to ping the device.

I quickly tried the admin page and was able to log in. However all I got was the main menu, it wouldn't show logs, status, performance or anything.

Within 1 minute the device then froze again.

I've tried this once more but with no success.

I also tried leaving the device with no network cable connected for longer, however eventually it froze again (just too longer to freeze than when the cable was connected)

++++++++++++++ Support mode:

I tried support mode and it shows the following with no network cable connected:

DebugMode[57550]
0.0.0.0

and with network cable connected

DebugMode[57550]
192.168.0.106

all lights (including ACT) are steady, not blinking.

I am able to ping the device ok.

I've not been able to access any system logs I'm afraid.
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