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Readynas 104 won't boot. Error 354 out_of_memory. After upgrade to 6.4.1 #26323717
installed 6.4.1 from 6.2.5 yesterday. All went ok. Did all the 'calculating'. worked fine.
failed overnight with out_of_memory error 354. now won't boot.
tried reinstallOS. No luck.
tota...
According to a level 3 engineer, they tried to mount data volume while in tech support mode and terminal died. The LCD on NAS showed the same 354 Out of Memory. I have rebooted back into tech support mode and waiting..
Starting to lose faith here...is anyone else from Netgear watching this? Case # 26383504
I think I'm one of the lucky ones who's managed to get back up and running (see previous posts for their solution).
However I'm left with no confidence in the machine's stability and I've got a much lower write speed (read seems ok) as a result.
I am going to schedule a complete wipe/restore soon. I would recommend that you do the same (assuming if you've got your data backed up.
I think if anyone else is thinking of upgrading from 6.2.5 then
A) backup x2
B) go to 6.4.0 first before 6.4.1 this does seem to be the major factor in problems
corinbishop wrote:I think I'm one of the lucky ones who's managed to get back up and running (see previous posts for their solution).
However I'm left with no confidence in the machine's stability and I've got a much lower write speed (read seems ok) as a result.
I am going to schedule a complete wipe/restore soon. I would recommend that you do the same (assuming if you've got your data backed up.
I think if anyone else is thinking of upgrading from 6.2.5 then
A) backup x2
B) go to 6.4.0 first before 6.4.1 this does seem to be the major factor in problems
Hi Corinbishop,
Thanks for the info shared thus far. Is my understanding correct that support can delete the snapshots + disable quotas to alleviate this issue? For disabling quotas is that simply a config change or something further..? Can we do this ourselves and if so , can you share the steps?
I'd add
C) disable the AV service before the upgrade.
corinbishop wrote:
A) backup x2
This is always a good idea.
corinbishop wrote:
B) go to 6.4.0 first before 6.4.1 this does seem to be the major factor in problems
I don't think so. I'm seeing some users who are finding that only 6.4.0 works for them. But some other users have found the opposite. 6.4.2 has some specific fixes for the RAID offloading hardware in the RN104, and I think some users need those fixes.
I'm not seeing enough of a pattern to make a recommendation either way.
- Although wasnt expected seeing the results with beta and RC versions, but just for completeness, 6.4.2 final release doesnt fix the problem.
I'm just a noob with these things, but if i exit 3 drives and only have one drive my NAS starts.
If i put all the 4 drives back in, and restart, i get the message 354 again.
But it does ask me to set the volumes anew. Does this mean i lost all my data on those drives?
I hope not, cause it was like 10 tb of data.
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