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Forum Discussion
Max_1968
Aug 02, 2015Aspirant
ReadyNAS 204 / 6.3.5 keeps crashing
Hi, my ReadyNAS 204 with OS 6.3.5, Antivir, SMB Plus and Plex installed keeps crashing... I am (among others) using it to record the video from multiple Raspberry Pi based cameras - These record ...
Max_1968
Aug 05, 2015Aspirant
Hi,
Bit-rot-protection, compression and snapshots are all off for all shares
checking the disks with vendor tools it a bit hard work for this, i understand i have to take disk by disk to a PC, perform the check there, and resync them ? I expect any disk errors to be reported by the NAS itself without having to use any external systems. I'm using WD40EFRX-68WT0N0 on Firmware 82.00A82, and all 4 look good on the admin GUI.
I've now turned off all apps including Antivirus except dropbox sync to see if the problem persists, will update here if i find something.
I've also checked the logs to no avail, there is just nothing in there anymore until the restart - But i found that the logfile from the radius app is still written although the app was deinstalled already some time ago, so it seems there are some leftovers of this.
Max
mdgm-ntgr
Aug 05, 2015NETGEAR Employee Retired
Please send me your logs (see the Sending a logs link in my sig).
- mdgm-ntgrAug 06, 2015NETGEAR Employee Retired
Thanks for the logs. I would suggest keeping an eye on things to see if it still crashes now that you have disabled some services.
- Max_1968Aug 11, 2015Aspirant
It seems to be the plex app - It was running fine until today, but in the morning i installed version 0.9.12.8.1362-4601e39 again from the plex.tv website, and while still indexing my media files it crashed again.
This really is a shame, as it is the main purpose for the NAS... If it will stay crashing with this activated i will have to look for another NAS...
- StephenBAug 11, 2015Guru - Experienced User
Max_1968 wrote:
It seems to be the plex app - It was running fine until today, but in the morning i installed version 0.9.12.8.1362-4601e39 again from the plex.tv website, and while still indexing my media files it crashed again.
This really is a shame, as it is the main purpose for the NAS... If it will stay crashing with this activated i will have to look for another NAS...
I've seen some lockups when updating metadata for large media libraries (nothing recent though). Mis-tagged or corrupted media files could be provoking the problem. Perhaps install plex on a PC, and use the NAS media library there too - that might give you some clues on what is going wrong.
You can also use plexignore to control what is scanned (gradually adding more subfolders until the problem resurfaces).
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