NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

itdaves's avatar
itdaves
Follower
Jul 28, 2011

ReadyNAS 2100 failure, No volume with replacement chassis

Background:

The 2100 is using 1.5 Seagate drives set up in a RAID 5. Had 2 ISCSI volumes serving a VMware Sphere environment. The 2100 has been running for the last year, and occasionally locks up requiring a hard reboot. Last week I did a Hard reboot and when the NAS came back online it had no volume. It would lock up after a few minutes and required a hard reset. I contacted Netgear support through a ticket and They determined that the chassis needed to be replaced. I recieved the new chassis and swapped the 4 drives. The system came up with SMART errors on drive 3, but all drives reported a status of "ok" I swapped out drive 3 with a known good drive and it reported that the new drive 3 was dead. I put the old drive 3 back and it is also now reporting dead. I took the new drive and formatted it on my Mac and it works fine. I am also getting smart errors on disc 2, Count increased to 81, from 71. I have updated the ticket twice and have had no response from Netgear support since the 22nd. The case is still open.

Questions:

Will a Mac formatted drive work in the 2100?

If I have to create a new volume (total data loss) how would I do it? It reports no volume, and I don't see a way to create a volume.

Any other advice to get it working again?

1 Reply

Replies have been turned off for this discussion

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More