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Forum Discussion
Fandango2022
Nov 03, 2022Apprentice
ReadyNAS 2100 FrontView blank page - Firmware 4.2.31
Hi, Not sure If I am in the right place but here goes as I need some help. I have three readyNAS 2100's. I have had no issue installing OS6 on the first two. This third one did not like it an...
Fandango2022
Dec 23, 2022Apprentice
StephenB , ok thanks. I will do that after Christmas to see If they can help further.
JeraldM
Dec 26, 2022NETGEAR Employee Retired
Thanks for the ping StephenB!
Are you able to boot the NAS to Tech Support Mode? Please see the KB article here on how to do so.
If so, please provide the debug code (you can find it using RAIDar) and also the label of the NAS showing its serial number and model (typically found at the bottom or rear of the unit).
Regards,
JeraldM
NETGEAR Community Team
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