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Forum Discussion
Calvin386
Jul 06, 2018Aspirant
ReadyNAS 212 - 2 issues I cannot resolve
I have done considerable research and tried a number of suggested fixes, but have been unable to solve 2 issues. I have a ReadyNAS 212 with latest updates with 2 4TB disks set to raid 0 backing up to...
- Jul 08, 2018
I rebooted with no change. Did a full shutdown with no change.
I took another look at NAS admin page System>Settings. Selected Enable SMB. Below that is SMB3 Transport Encryption. It was set to Configure per share. Remembering what you said about shares, I changed that setting to Configure globally.....Voila! SMB has the green stripe. I can now see my files in file exploer and the Windows 10 ReadyCloud app works as it should.
Thank you very much for sticking with me. I have been working on this off and on for 6 weeks. I try not to be the guy who doesn't give it a go alone before turning to the forums. I will enjoy selecting accept as solution.
Thanks again!
StephenB
Jul 06, 2018Guru - Experienced User
Calvin386 wrote:
2. As an interim fix, I purchased an USB C (Surface Book 2) to USB A (ReadyNAS) thinking the Ready NAS would show up in File Explorer if it was hard wired. It does not.
That just won't work. The NAS is a specialized computer, so you are trying to connect two computers together. USB is designed to connect a computer to a peripheral, not to another computer.
Calvin386 wrote:
1. Installation of ReadyNAS 212 had no issues. Mobile and local features all worked flawlessly including the ReadyCloud app. About a month ago, my ReadyNAS disappeared from the network tree on my Surface Book 2. I can no longer access my ReadyNAS files via file explorer or the ReadyCloud app.
Did you try entering \\nas-name into the file explorer address bar? (using the real host name of the NAS).
Also, try entering \\nas-ip-address into the file explorer address bar.
Calvin386
Jul 06, 2018Aspirant
I entered the name as you described. No connection. Network error window came up. It says..."Windows cannot access \\NAS-name". Error code is 0x80004005. I ran the Windows Network Diagnostics tool. It says..."Problem found: The remote device or resource won't accept the connection".
I entered the the IP address as you described. Assuming the IP address is in the address bar of the NAS admin page. Same network error. Same error code. Only difference is I didn't get the "Problem found" message when running the Windows Network Diagnostics tool.
- StephenBJul 07, 2018Guru - Experienced User
Ok. Here is one more test. Type CMD into the windows search bar, and then open the command prompt text box that shows in the search results.
Then enter these two commands (being careful on the two slash directions and the spaces):
net use * /delete
net use t: \\nas-ip-address\data /user:admin nas-admin-password
using the real IP address and admin password of course. The first command will either tell you there are no sessions to terminate, or prompt for confirmation (in which case, you need to let it proceed). The second command attempts to map the NAS data volume as drive letter T on the PC. If you use flexraid, you'll need to use your actual volume name (which might not be data).
Note that if you still using password as your admin password, then you'll need to change it before you run this test.
Also, if you are running internet security software on the PC, you should probably try disabling it, and see if that helps.
- Calvin386Jul 07, 2018Aspirant
net use * /delete: "There are no entries in the list"
2nd command: It appears I do have X raid selected. I received a few "option uknown" errors which appeared to be due to bad syntax. The suggested syntax is:
NET USE
[devicename | *] [\\computername\sharename[\volume] [password | *]]
I settled on net use t: \\NAS-ip\NAS-volume name NAS-admin password The message was "System error 53 has occurred" "The network pathe was not found". Again...the NAS-ip is from the NAS admin page address bar and is always the same.
- StephenBJul 07, 2018Guru - Experienced User
Calvin386 wrote:
net use * /delete: "There are no entries in the list"
That's the message that says there were no sessions to terminate.
Calvin386 wrote:
2nd command: It appears I do have X raid selected.
I settled on net use t: \\NAS-ip\NAS-volume name NAS-admin password
You must have typed the command incorrectly. Note that the slash direction on /user is different from the share UNC.
With XRAID, the NAS volume name is data, and that is why I put that into my command. You MUST use the /user:admin option - without it, the PC will send your windows username to the NAS. The NAS will refuse to mount the data volume if the username isn't admin.
Please try again with net use t: \\NAS-ip\data /user:admin NAS-admin-password
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