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Forum Discussion
GuyWh
Sep 12, 2019Aspirant
ReadyNAS 212 giving "Failed - Virus scan filed" message when downloading files from Internet
For some reason, my ReadyNAS 212 has started failing any downloads from the Internet. I'm using the latest Google Chrome, fully patched and updated Win10 and the firmware on the ReadyNAS is also up t...
StephenB
Sep 12, 2019Guru - Experienced User
GuyWh wrote:
For some reason, my ReadyNAS 212 has started failing any downloads from the Internet.
How are you downloading them?
Are you using ReadyDLNA or something else?
- GuyWhSep 12, 2019Aspirant
Thanks, Stephen. Downloading in various ways directly from Chrome (a couple of plugins for Vimeo, Facebook videos, and separate site/page I use for YouTube ones). These are for mp4 files in the main as I'm downloading course material for offline viewing (and later review). But other files fail, too, when saving to the ReadyNAS. I've not changed my environment and all was working fine until a couple of days ago. So not sure what would have changed (maybe a Win10 update, or a Kaspersky one, or some other update).
- StephenBSep 12, 2019Guru - Experienced User
GuyWh wrote:
Thanks, Stephen. Downloading in various ways directly from Chrome (a couple of plugins for Vimeo, Facebook videos, and separate site/page I use for YouTube ones).
So you are running Chrome on the PC, and saving the file to a NAS folder?
That means the folder is mapped to a NAS drive letter, correct?
- junkyjunkySep 15, 2019Aspirant
I can't seem to figure this out either. It definitely is a Kaspersky issue. I can download files onto my local drive no problem, but I always get the download failed - Virus Scan Failed error when I download to my NAS drive with Kaspersky turned on. If I pause Kaspersky, it will download to the shared NAS location no problem.
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