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Forum Discussion

aosargin's avatar
aosargin
Aspirant
Feb 19, 2020

Readynas 214 - iDrive backup

Hi,   I was using idrive backup directly from my ReadyNAS214. After latest firmware - I have been experiencing problems - I could not open the idrive anymore. I had also the strange problem that th...
JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Feb 20, 2020

Hi aosargin,

 

Welcome to the Community!

 

May I know the exact error message that you are getting when you are trying to install the app?

 

You may also download the NAS system logs and provide it to us so we can check what is causing the issue. You may upload it to a file-sharing site then send the download link via private message.

 

Regards,

  • aosargin's avatar
    aosargin
    Aspirant
    Apr 08, 2020

    Hi John,

     

    thanks for the feedback. I receive the error "Cannot install application IDrive".

    I have downloaded the log and will send it to you now.

     

    thanks,

    Okan

     
     
     
     
     
     

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