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Forum Discussion
morielly
Jul 14, 2017Aspirant
ReadyNAS 3138 - Regularly rebooting itself
Hi all: I'm hoping someone can help me with an issue I'm having with my RN3138. It's been installed in a nicely cooled IT room for about 8 months with no issues. It's completely isolated from t...
mdgm-ntgr
Jul 14, 2017NETGEAR Employee Retired
See the Sending Logs link in my sig
- moriellyJul 14, 2017Aspirant
I tried two times to send my logs. Each time I got an "undeliverable" email.
The body of the returned email says it was undeliverable to "emesfin@netgear.com" and "Hop count exceeded - possible mail loop".
Is there another way to send my logs?
- StephenBJul 15, 2017Guru - Experienced User
The email address is a distribution list - likely someone left and the distribution list has an undeliverable address as a result. It shouldn't be a problem.
But you can upload the logs to google drive, wikisend, etc. and send a PM to the requesting mod with a link if you wish.
- mdgm-ntgrJul 16, 2017NETGEAR Employee Retired
I have asked I.T. to remove that email address from the distribution list.
A few of your disks recently had an increase in the ATA error count though the counts are still very low.
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