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CLeach's avatar
CLeach
Aspirant
Jun 29, 2017

ReadyNAS 3138 snapshot turnoff when device is rebooted or Egnyte Storage sync updates software

We have several ReadyNAS 3138 using Egnyte Storage Sync. The snapshot turnoff when device is rebooted or if Egnyte Storage sync updates the software. Is there a way we can get snapshot not to turn off?

3 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello CLeach,

     

    May we ask for the current firmware version of your NAS? Also, are you referring to the snapshot of the ELC share?

     

    Welcome to the community!

     

    Regards,

    • CLeach's avatar
      CLeach
      Aspirant

      We one that we have not update lately it is firmware 6.6.0  Yes the snapshot of the ELC. If the device reboot the snapshot gets turn off.

      We others that are on firmware 6.7.1 Yes the snapshot of the ELC. If the device reboots or if Egnyte storeage snyc software updates automatically the snapshot gets turn off. 

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello CLeach,

         

        You might want to see the released notes of 6.7.5 where Snapshot was mentioned.

         

        Regards,

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