NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS 314 stuck on "Boot Menu"
Firmware 6.10.4. Doing some work at home, powered down two NAS units and moved to another switch in another room. First unit powered up fine. Second unit, this one, says, "Booting....", ethernet ...
Hi manowell1,
Can you try booting the second unit without the disks and see if you will get the same behavior?
Note: Please label the disks with their corresponding bay before removing them.
Regards,
Just tried it, same results. "NetGear Storage Welcome" for a few seconds, then "Booting..." for about 10-15 seconds, then "Boot Menu". I'm guessing it was doing the "NetGear Storage Welcome" before, too, I just wasn't staring at it as hard.
So I reseated the drive caddies well and tried again, no change.
Hi manowell1,
I think the reset button of that unit is stuck in which is why it is going straight to the boot menu.
If you are the original purchaser of the unit and if it is still within the hardware warranty, it will be best for you to contact the support team so they can process an RMA.
Regards,
Hi manowell1,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as a solution so others can be confident in benefiting from the solution.
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
Regards,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
