Forum Discussion

Aspirant

Aug 31, 2015

ReadyNAS 314 stuck on 'Booting...'

Hello, After powering on my device, it will go past the welcome screen then freeze on the 'Booting...', fans are working and device otherwise seems to be working. Any suggestions on what coul...

Aspirant

Sep 04, 2015

Anyone have any suggestions on what else I can try? I've been speaking with mdgm who has been helpful although has directed me to buy a new NAS which isn't an option for my unfortunately as I've already dropped $350 on this device plus an extra $70 on a replacement power adapter.

StephenB

Guru - Experienced User

Sep 04, 2015

I'm guessing that you aren't the original purchaser, otherwise the NAS would be covered by warranty?

I think if mdgm can't resolve it, likely no one here can. Is he giving you any indication of what he thinks is wrong?

tranqme
Aspirant
Sep 04, 2015
No I'm not, it was purchased second hand.
- mdgm-ntgr
  NETGEAR Employee Retired
  Sep 04, 2015
  It appears to be quite clear there is a hardware issue. As the unit is not covered by warranty there's nothing more I can do. We don't recommend purchasing NAS units second hand.