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Forum Discussion
HieuTruong
Aug 08, 2018Aspirant
Readynas 424 Failed to change permission and ownership of the share
We're having "Failed to change permission and ownership of the share" problem, the NAS fail to apply cloud permission (from Egnyte) but use it own original permission. Every time we try to reset the ...
- Aug 17, 2018
It was Egnyte version upgrade issue. After we upgraded into newer version, problem solved now. Please close this post.
HieuTruong
Aug 09, 2018Aspirant
Actually we did it before posting here. We checked the device together already, and after verified many factors, we think it related to NAS that why they asked me to contact NetGear support to see any suggestion.
mdgm-ntgr
Aug 09, 2018NETGEAR Employee Retired
Can you try resetting the NAS permissions once more then download your logs and send them in (see the Sending Logs link in my sig)?
- HieuTruongAug 09, 2018Aspirant
Hi,
I did as link's guide. Please check email for the attached full log.
- HieuTruongAug 17, 2018Aspirant
It was Egnyte version upgrade issue. After we upgraded into newer version, problem solved now. Please close this post.
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