Forum Discussion

KenTanker0us1's avatar
Jul 26, 2018
Solved

ReadyNAS 426 safe shutdown HOW?

Hello friends. I'm back for more good advice from all of you wonderful experts.

 

Recently we had a power outage here and my whole network was on battery backup. We also lost internet connectivity.

 

I was not able to do a safe shut down on my RN426 because the only way I have been successfuly able to do a safe shutdown has been through the web control panel. This doesn't work when there is no internet connectivity.

 

The support docs I have are not satisfactory. They tell me to do a safe shutdown by the button-pressing-3-times method that works beautifully on my older NAS. This doesn't work on my newer NAS (the RN426).

 

Can somebody please tell me how I can do a safe shutdown on my RN426 without the internet? Thanks very much for your time.

 

best

 

Ken

  • StephenB's avatar
    StephenB
    Jul 27, 2018

    If you crack open the door, and press the power button twice, you should see a prompt on the LCD panel telling you to press it again to power down the NAS.  If you do that, it should do a clean shutdown.

     

    This does work on my RN52x ReadyNAS.

7 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    You should be able to use the Web UI shutdown without internet connectivity, so that aspect is confusing to me.

     

    http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf wrote:

     

    To gracefully shut down your system using the Power button:

    1. If the status display screen is not lit, do the following:

    • a. Press the Power button on the front panel of the system. The status display screen wakes.
    • b. Press the Power button a second time. Instructions for graceful shutdown display on the status display screen.
    • c. Press the Power button a third time.

    The system shuts down gracefully.

     

    2. If the status display screen is lit, do the following:

    • a. Press the Power button on the front panel of the system. Instructions for graceful shutdown display on the status display screen.
    • b. Press the Power button again. The system shuts down gracefully.

    The system shuts down gracefully


     

    • KenTanker0us1's avatar
      KenTanker0us1
      Tutor

      Hey StephenB, I'm glad to see you.

       

      Yes, it's confusing to me too. But it did happen. I could not get to the web UI on the RN426 when the web went down.Perhaps there's a way to work around this? I don't know at this point. Perhaps I'll figure out that one eventually, but this idea of not being able to do a safe shut down with the button method troubles me.

       

      First off, the instructions refer to a power button on the front panel, etc. These are the exact instructions I use for my old ReadyNAS, because there is indeed a power button on the front panel, and it works perfectly.

       

      BUT on my RN426 there is a front DOOR with NO power button. Playing with the button on the front door is good for nothing when I want to do a safe shutdown. The power button is BEHIND the front door, where the drive bays are. So okay, I try and press that button 3 times, with short delays in between, like it would be on the old NAS. Nothing happens. I'm totally afraid to mess with that button beyond trying to press it 3 times because if I act without knowledge, I could break something.

       

      I hope I'm making sense with these questions. I know you'll be able to help once all is clear. Thanks so much for your time, StephenB.

       

      best

       

      Ken

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        If you crack open the door, and press the power button twice, you should see a prompt on the LCD panel telling you to press it again to power down the NAS.  If you do that, it should do a clean shutdown.

         

        This does work on my RN52x ReadyNAS.

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