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Readynas 524 Crashing "Walk_Up_Proc+359" Error Message
Readynas 524 (OS 6.7.5) crashing with serious problems (including reporting shares as 0 space consumed). First symptom was email alerts that backup jobs were already in queue - I run backups daily t...
L3 support found kernel error and multiple errors indicating a corrupt file system but have not been able to advise the root cause - no explanation for why things went haywire. Ran a memory test and no indications of a memory problem. Since I have redundant backups, they advised I restore the box to "factory default" from the boot menu which apparently restores the kernel and wipes the file system.
FYI: Wish I'd known that a factory default restore would fix the kernel and get the box working again before I paid for a support contract.
Anyway, not knowing why the box cratered, I can only hope it doesn't happen again. This is the second Readynas to crater on me in 2 months and it is starting to become frustrating. My NVX failed in June reporting two simultaneous dead disks but in that case it was an old chassis and relatively old disks.
Hello rantech,
The concern with the 524 is separate from the Pro since they are different hardware unit. If you could download and provide copy of the complete logs of 524 so we can check what might be causing this behavior. You may use file sharing website like wikisend to provide us a copy of the logs and just PM the download link.
Regards,
Marty_M
NETGEAR Community Team
I'm not at all worried about the Pro ... just that the backup jobs themselves run on the 524 and thought maybe the failure of the backup jobs to execute on the 524 cascaded to revealing a hardware problem on the 524... The pro is completely resynced and redundant again.
Created a support case this morning online ... I think this may be related to a support case I initiated in June where the system was showing DR share sizes as 0. At the time, support concluded it was a firmware issue to be resolved in a future update but now I'm thinking it was early symptoms of a now worsening hardware problem since I now have almost all shares (DR and regular) showing as 0 size..
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