ReadyNas 6.2 (NAS locks up entirely)

At least it is the number one thread with significantly higher activity than any of the others. I am hoping they are at least aware that there is a real problem affecting most users. How many less tech-savvy business owners have just given up and purchased a competitors product assuming the readyNAS just got old and died? Th 8200 people who have viewed this already are just a small population of the consumers affected. This is a real problem Netgear; don't bury your head in the sand! Your NAS market reputation is being destroyed day-by-day. Maybe this is a statement of your/their business intentions and consumer response forthcoming.