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OS Reinstall worked ... UPS issue?
First off many thanks to Netgear and everyone in this forum...after reading several posts from here...I was able to fix my issue after some initial panic. But I'm wondering what happened or if I have the UPS setup wrong. My RN104 (with 4x8TB drives and latest FW) has been trucking along for almost 10 years with no issues..but last night, our power went out for 5-10 minutes and the unit turned itself off, despite being physically connected to a UPS. I also have a synology NAS connected to same UPS and it has the USB cable connected to it. My Netgear RN104 is monitoring the UPS using the network SNMP connection from the synology. When i powered on the Rn104, it booted up fine to 100% but then totally shut off within 30 seconds. Same thing after several attempts and connecting power directly to wall. I pulled out the drives and when I booted up, it was fine and I could connect to it browser. Put the drives back in, praying for a miracle, but NADA...same behavior, shutdown immediatley following boot up. I started to panic given that Netgear no longer supports Readynas...but I kept reading and researching. Eventually, from the posts here and the Netgear manual, I decided to try the OS reinstall option and that did the trick...I was able to login and deal with minor IP address issues..but no data loss! The logs show when the power went out and came back...but then this entry seems odd: Jun 21, 2025 01:15:42 AM System: The system is shutting down. Jun 21, 2025 01:15:25 AM System: UPS UPS () is forcing shutdown. After I restored, I deleted the UPS SNMP entry(just in case)...but could this be a bug in OS 6 code to read the network UPS? or did I set up wrong? Anyone use a Readynas with SNMP UPS and the codes it receives? No issues on the Synology NAS with the same UPS(via cable) when power came back online. Also wondering if I should start thinking about a replacement/newer unit. But this is my 2nd Netgear ReadyNas I have owned and I think they work perfect for my use cases. Again, many thanks to this community. Sorry for long post...TLDR: Is there something wrong with UPS codes being read by Readynas OS6 or time to replace?
Can't re-install OS or Factory reset 102
I started having a problem with my 102 where it drops off the network within about 20 min. I saw a few people with the same issue but never any real solutions. A few people suggested an OS re-install. I go into the boot menu and according to the documentation I press the backup button until the Disk 2 LED is lit, then press the reset button to start the re-install. It looks like it reboots into this mode but then it just sits there with the power and Act LED on. I waited for about an hour at one point. If i reboot the device it goes back to the original settings like nothing happened. So then i decided to do a factory reset. I didnt want to lose my data so i put in a 1TB drive i wasnt using and started it. On the factory reset all the lights flash for about 10 min like its doing something and then it does the same thing where the power LED and Act LED are on and nothing else. No network activity. I am going to connect the drive to a computer and remove the partions (if any) and then boot the device with a "new" unpartitioned drive to see if it makes any new partitions. Is my unit busted or am I not doing something right? The documentation isn't clear on what is supposed to happen when performing these actions.