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Forum Discussion
Unable to remove apps
So, this is the second time that this has occurred. Install an app, then when removing it the removal fails and this stops the webportal from loading after boot up.
The last time it occurred I had to factory reset the unit.
The app in this particular case was Cacti.
Would someone like to test this? I have a 102 model on the current software update. Install an app and when it fails to uninstall the webportal fails to load on next boot up.
The last time it occurred I had to factory reset the unit.
The app in this particular case was Cacti.
Would someone like to test this? I have a 102 model on the current software update. Install an app and when it fails to uninstall the webportal fails to load on next boot up.
44 Replies
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- This is a known issue that is fixed in 6.2.3 beta: http://www.readynas.com/forum/viewtopic.php?f=154&t=78866
Sent you a PM. I can fix this. A factory reset is not necessary. - Fixed though you do have a failing disk.
- Wow, thanks for the super fast response and resolution :)
And thanks for noticing that one of the drives was failing. - This same think just happened to me.. But on my 104. Anyway to fix it?
- Sent you a PM
- You should be able to access the web admin page again now
- Awesome, you're the best mdgm. Thank you!
I've hit this problem today as well.
I'm using a ReadyNAS 102 with two hdd's and the Plex media server is playing up on me. I've tried to remove it and it just hangs on the "Removing Application" screen. I can't even turn the app on anymore either :(
Could one of the gurus help me please
Hi LeMMin9,
Welcome to the community!
Which Firmware is installed in your system?
Kind regards,
BrianL
NETGEAR Community Team
- Hi BrianL,
Thanks for the welcome.
I have the latest OS update installed and my main admin page states that this is version 6.4.1
If I click "check for updates" it states I'm currently running the latest version
ThanksHi LeMMin9,
Try to add 8.8.8.8 as DNS in the active ethernet and try to remove it again.
Kind regards,
BrianL
NETGEAR Community Team
- No luck, exactly the same response from the NAS, just hands on the same "removing application" prompt and doesn't do anything. :(
Hi LeMMin9,
Did you get this add-on from Plex website or NETGEAR ReadyNAS apps page?
Kind regards,
BrianL
NETGEAR Community Team
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