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PA18's avatar
PA18
Follower
Jan 22, 2025

ReadyNAS Communications error when connecting to setup wizard

I have a old ReadyNAS PRO running OS6 with no issues, however after running a factory reset to complete a fresh install, when the unit rebooted it would not get past a communications error when accessing the setup wizard.

 

Unfortunately at some point during the factory reset process the unit has lost the VPD and I am looking for someone who can recreate it for me.

 

I am hoping that one of the Netgear staff @Marc_V or @JohnCM_S are able help me with this and update the VPD on my machine, I know that this machine is getting on a bit,  but I have been using it as a backup for my 516, any help would be much appreciated.

2 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    PA18 wrote:

     

    I am hoping that one of the Netgear staff @Marc_V or @JohnCM_S are able help me with this 


    Neither work for Netgear any more.

    • Sandshark's avatar
      Sandshark
      Sensei

      Do you have access to another Pro BE, Pro Pioneer, Pro6, or Ultra6Plus?  If so, you can copy the VPD from it.  With no support from Netgear and ReadyCloud shut down, the duplication of the serial number won't matter.  With OS6, it doesn't matter which of those models your unit reports as -- they have the same functionality.

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