NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS Constantly Crashing
Hi, I have never used a ReadyNAS before, inherited with a new client. Far from impressed. Undated the firmware to 6.8.0 and it is now unusable. As soon as you try and delete a file, the whole sys...
It says "No Installed Applications"
Not sure but I ran the auto update - now on 6.8.0
I think it is to do with the MTU - currently on 1600, very very slow (10 mins to delete a 1mb file) but at least it is accessible
Could do you please download logs using RAIDar when the issue happen? then send logs to nsbu_logs@netgear.com
https://kb.netgear.com/27391/ReadyNAS-RAIDar-6-0
Upgraded to Firmware 6.8.0 and my NAS shuts down in undefined intervals.
In the LOG-File it seams, that the PowerButton was pressed several times - which isn't true.
Aug 18 14:10:01 nas01 cron[2135]: (*system*spindown) RELOAD (/etc/cron.d/spindown)
Aug 18 14:10:32 nas01 apache_access[3247]: Suppressed 23 duplicate messages
Aug 18 14:10:32 nas01 apache_access[3247]: 192.168.115.21 "POST /fwbroker HTTP/1.1" 200
Aug 18 14:10:37 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:10:37 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:10:40 nas01 apache_access[3247]: 192.168.115.21 "POST /dbbroker HTTP/1.1" 200
Aug 18 14:11:37 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:11:51 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:12:00 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:12:06 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:12:09 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:12:09 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:12:10 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:12:12 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:12:15 nas01 readynasd[2696]: The system is shutting down.
Aug 18 14:12:17 nas01 msmtpq[6319]: mail for [ -C /etc/msmtprc felix.klonner@kabsi.at --timeout=60 ] : send was successful
Aug 18 14:12:18 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:12:18 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:12:20 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:12:21 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:12:22 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:12:22 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:12:23 nas01 systemd-logind[2131]: Power key pressed.
Aug 18 14:12:39 nas01 readynasd[2696]: Exit main thread by SIGTERM.
Aug 18 14:12:39 nas01 readynasd[2696]: readynasd is exiting.Maybe the same problem?
Do you have a solution - currently I try to backup the device; which is awful, as I've to restart the NAS every hour.
Thx Felix
The log you attached here is only status log,
Could you please download all logs from Admin GUI or RAIDar?
How do I send all logs to ReadyNAS Community moderators?
https://kb.netgear.com/21543/How-do-I-send-all-logs-to-ReadyNAS-Community-moderatorsI checked your logs,
there are some btrfs errors on your system,
-- Logs begin at Wed 2017-08-16 10:35:43 CEST, end at Fri 2017-08-18 14:20:29 CEST. -- Aug 18 11:46:44 nas01 kernel: ------------[ cut here ]------------ Aug 18 11:46:44 nas01 kernel: WARNING: CPU: 0 PID: 6962 at fs/btrfs/qgroup.c:2480 btrfs_qgroup_free_refroot+0x180/0x1a0() Aug 18 11:46:44 nas01 kernel: Modules linked in: vpd(PO) Aug 18 11:46:44 nas01 kernel: CPU: 0 PID: 6962 Comm: kworker/u2:4 Tainted: P W O 4.4.79.armada.1 #1 Aug 18 11:46:44 nas01 kernel: Hardware name: Marvell Armada 370/XP (Device Tree) Aug 18 11:46:44 nas01 kernel: Workqueue: btrfs-extent-refs btrfs_extent_refs_helper Aug 18 11:46:44 nas01 kernel: [<c0015f24>] (unwind_backtrace) from [<c00120dc>] (show_stack+0x10/0x18) Aug 18 11:46:44 nas01 kernel: [<c00120dc>] (show_stack) from [<c0392720>] (dump_stack+0x78/0x9c) Aug 18 11:46:44 nas01 kernel: [<c0392720>] (dump_stack) from [<c0024928>] (warn_slowpath_common+0x74/0xac) Aug 18 11:46:44 nas01 kernel: [<c0024928>] (warn_slowpath_common) from [<c002497c>] (warn_slowpath_null+0x1c/0x28) Aug 18 11:46:44 nas01 kernel: [<c002497c>] (warn_slowpath_null) from [<c0318ae0>] (btrfs_qgroup_free_refroot+0x180/0x1a0) Aug 18 11:46:44 nas01 kernel: [<c0318ae0>] (btrfs_qgroup_free_refroot) from [<c028a924>] (__btrfs_run_delayed_refs+0x328/0x113c) Aug 18 11:46:44 nas01 kernel: [<c028a924>] (__btrfs_run_delayed_refs) from [<c02915c8>] (btrfs_run_delayed_refs+0x60/0x2b0) Aug 18 11:46:44 nas01 kernel: [<c02915c8>] (btrfs_run_delayed_refs) from [<c0291c40>] (delayed_ref_async_start+0xa4/0xb0) Aug 18 11:46:44 nas01 kernel: [<c0291c40>] (delayed_ref_async_start) from [<c02dbc28>] (normal_work_helper+0x84/0x1a4) Aug 18 11:46:44 nas01 kernel: [<c02dbc28>] (normal_work_helper) from [<c0037f14>] (process_one_work+0x11c/0x334) Aug 18 11:46:44 nas01 kernel: [<c0037f14>] (process_one_work) from [<c0038198>] (worker_thread+0x34/0x474) Aug 18 11:46:44 nas01 kernel: [<c0038198>] (worker_thread) from [<c003d20c>] (kthread+0x104/0x124) Aug 18 11:46:44 nas01 kernel: [<c003d20c>] (kthread) from [<c000f568>] (ret_from_fork+0x14/0x2c) Aug 18 11:46:44 nas01 kernel: ---[ end trace 8fb3eb616dbe6741 ]--- Aug 18 11:46:44 nas01 kernel: BTRFS warning (device md127): qgroup 352 reserved space underflow, have: 0, to free: 12054528 Aug 18 11:46:44 nas01 kernel: ------------[ cut here ]------------ Aug 18 11:46:44 nas01 kernel: WARNING: CPU: 0 PID: 6962 at fs/btrfs/qgroup.c:2480 btrfs_qgroup_free_refroot+0x180/0x1a0() Aug 18 11:46:44 nas01 kernel: Modules linked in: vpd(PO) Aug 18 11:46:44 nas01 kernel: CPU: 0 PID: 6962 Comm: kworker/u2:4 Tainted: P W O 4.4.79.armada.1 #1 Aug 18 11:46:44 nas01 kernel: Hardware name: Marvell Armada 370/XP (Device Tree) Aug 18 11:46:44 nas01 kernel: Workqueue: btrfs-extent-refs btrfs_extent_refs_helper Aug 18 11:46:44 nas01 kernel: [<c0015f24>] (unwind_backtrace) from [<c00120dc>] (show_stack+0x10/0x18) Aug 18 11:46:44 nas01 kernel: [<c00120dc>] (show_stack) from [<c0392720>] (dump_stack+0x78/0x9c) Aug 18 11:46:44 nas01 kernel: [<c0392720>] (dump_stack) from [<c0024928>] (warn_slowpath_common+0x74/0xac) Aug 18 11:46:44 nas01 kernel: [<c0024928>] (warn_slowpath_common) from [<c002497c>] (warn_slowpath_null+0x1c/0x28) Aug 18 11:46:44 nas01 kernel: [<c002497c>] (warn_slowpath_null) from [<c0318ae0>] (btrfs_qgroup_free_refroot+0x180/0x1a0) Aug 18 11:46:44 nas01 kernel: [<c0318ae0>] (btrfs_qgroup_free_refroot) from [<c028a924>] (__btrfs_run_delayed_refs+0x328/0x113c) Aug 18 11:46:44 nas01 kernel: [<c028a924>] (__btrfs_run_delayed_refs) from [<c02915c8>] (btrfs_run_delayed_refs+0x60/0x2b0) Aug 18 11:46:44 nas01 kernel: [<c02915c8>] (btrfs_run_delayed_refs) from [<c0291c40>] (delayed_ref_async_start+0xa4/0xb0) Aug 18 11:46:44 nas01 kernel: [<c0291c40>] (delayed_ref_async_start) from [<c02dbc28>] (normal_work_helper+0x84/0x1a4) Aug 18 11:46:44 nas01 kernel: [<c02dbc28>] (normal_work_helper) from [<c0037f14>] (process_one_work+0x11c/0x334) Aug 18 11:46:44 nas01 kernel: [<c0037f14>] (process_one_work) from [<c0038198>] (worker_thread+0x34/0x474) Aug 18 11:46:44 nas01 kernel: [<c0038198>] (worker_thread) from [<c003d20c>] (kthread+0x104/0x124) Aug 18 11:46:44 nas01 kernel: [<c003d20c>] (kthread) from [<c000f568>] (ret_from_fork+0x14/0x2c) Aug 18 11:46:44 nas01 kernel: ---[ end trace 8fb3eb616dbe6742 ]--- Aug 18 11:46:44 nas01 kernel: BTRFS warning (device md127): qgroup 352 reserved space underflow, have: 0, to free: 13574144 Aug 18 11:46:44 nas01 kernel: ------------[ cut here ]------------ Aug 18 11:46:44 nas01 kernel: WARNING: CPU: 0 PID: 6962 at fs/btrfs/qgroup.c:2480 btrfs_qgroup_free_refroot+0x180/0x1a0() Aug 18 11:46:44 nas01 kernel: Modules linked in: vpd(PO) Aug 18 11:46:44 nas01 kernel: CPU: 0 PID: 6962 Comm: kworker/u2:4 Tainted: P W O 4.4.79.armada.1 #1 Aug 18 11:46:44 nas01 kernel: Hardware name: Marvell Armada 370/XP (Device Tree) Aug 18 11:46:44 nas01 kernel: Workqueue: btrfs-extent-refs btrfs_extent_refs_helper Aug 18 11:46:44 nas01 kernel: [<c0015f24>] (unwind_backtrace) from [<c00120dc>] (show_stack+0x10/0x18) Aug 18 11:46:44 nas01 kernel: [<c00120dc>] (show_stack) from [<c0392720>] (dump_stack+0x78/0x9c)
Could do you please enable sceure diagnotic to let us remote to check?
RAIDar Secure diagnostic
https://kb.netgear.com/27391/ReadyNAS-RAIDar-6-0
or enable secure diagnosticn in NAS admin GUI =>System=>Settings=>Support,the PM me 5 digital.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
