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Forum Discussion
kixkm
Oct 27, 2020Aspirant
Readynas duo 2110
Hi, Looking for some help. I have 2 x 1TB drives in there. I am having problems booting up with both or even one drive. I have removed drives today and turned on and can ping the NAS IP but ke...
kixkm
Oct 27, 2020Aspirant
Hi there,
It says duo on the front however on the label underneath, it has a sticker for RND2110. If I peel off, it shows RND2000 v2. The v2 piece is visable when the sticker is on.
Thanks for RAIDar link, I downloaded 6.5, but I received a popup " netgear raider requires openJDK (version 11 or higher)......please visit java.
https://www.downloads.netgear.com/files/GDC/READYNAS-COMMON/RAIDar_6.5.0.exe
Also maybe I need to download earlier versions depending on what you respond if V2 or not.
Downloads for previous ReadyNAS devices:
RAIDiator 5.3 (version 5.3.13) for DuoV2 / NV+V2
RAIDiator 4.2 (version 4.2.31) for Pro Pioneer / Pro Business / Pro 2 / Pro 4 / Pro 6 / NVX / Ultra 2 / Ultra 4 / Ultra 6 / Ultra 2 Plus / Ultra 4 Plus / Ultra 6 Plus / 1500 / 2100 / 3100 / 3200 / 4200
RAIDiator 4.1 (version 4.1.16) for Duo / NV+ / 1100
Thanks again.
StephenB
Oct 28, 2020Guru - Experienced User
kixkm wrote:
Hi there,
It says duo on the front however on the label underneath, it has a sticker for RND2110. If I peel off, it shows RND2000 v2. The v2 piece is visable when the sticker is on.
The front panel is definitive - other labels are confusing. In your case you have hardware version 2 of the Duo v1. Your NAS runs 4.1.x firmware, and cannot run 4.2.x or 5.3.x firmware. The most recent version is 4.1.16 - found here: https://kb.netgear.com/000038792/RAIDiator-Version-4-1-16-Sparc Though it is likely that check-for-updates in the NAS admin ui will find it.
However, this is secondary, the main issue now is to get your NAS to boot.
You do seem to be confusing the NAS firmware downloads (RAIDiator) with RAIDar. They are completely different beasts.
kixkm wrote:
Thanks for RAIDar link, I downloaded 6.5, but I received a popup " netgear raider requires openJDK (version 11 or higher)......please visit java.
https://www.downloads.netgear.com/files/GDC/READYNAS-COMMON/RAIDar_6.5.0.exe
Is this a Windows PC or a Mac? What version of Windows (or MacOS) is the PC running?
kixkm wrote:
I have 2 x 1TB drives in there. I am having problems booting up with both or even one drive
If you have a Windows PC, then I suggest testing the drives with vendor tools (Seatools for Seagate; Lifeguard for Western Digital).
Do you have any spare drives you can try? They need to be 2 TB (or smaller), and whatever is on them would be lost.
- kixkmOct 28, 2020Aspirant
Hi there,
Thanks for confirming this is v1.
Sorry yes I meant RAIDar to be able to disover NAS. I cannot browse to NAS IP even though I can ping it from PC.
Running Windows 10 pro.I do have a drive in an old PC, can I just plug into NAS or would it reformat? Should I be able to browse to NAS wihout any drives in? Not sure if the blue flashing light and green lights with no disks is a good or bad thing.
I can try and connect drives to my PC and run a test if you think that would help. I did think about trying to copy the data off too just in case but read you need conversation software to read it, if you have any experience with that, that would be helpful.
Thank you so much for your help so far. Main concern is to maybe try and boot up a drive with NAS and then copy data off.
- StephenBOct 29, 2020Guru - Experienced User
kixkm wrote:
Thank you so much for your help so far. Main concern is to maybe try and boot up a drive with NAS and then copy data off.
You can connect disk 1 to a Windows PC, and access the data with R-linux for Windows ( https://www.r-studio.com/free-linux-recovery/ ). This is free.
If you don't see the files, then try disk 2. Although the disks are mirrored, they aren't formatted in the same way. R-linux will only be able to access the files on one of the two disks (even if both are working).
Unfortunately one of the possibilities here is that both disks have failed. If that is the case, the data might not be recoverable.
kixkm wrote:
Sorry yes I meant RAIDar to be able to disover NAS. I cannot browse to NAS IP even though I can ping it from PC.
Running Windows 10 pro.I haven't had any issues installing RAIDar on my own Win10 systems. Do you have internet security software (Avast or Kaspersky for instance) that might be getting in the way?
But there is one issue regarding file access with Win10. Microsoft is deprecating the SMB 1 protocol that your NAS uses. Go into "turn windows features on or off" on the PC, and if the SMB 1 client isn't enabled, then enable it. The protocol isn't considered secure (there's a reason Microsoft is deprecating it), but IMO it is safe to use on a home network. In any event, it needs to be enabled in order for you to access the NAS.
Once done, then enter \\nas-ip-addess in file explorer's address bar (using the real IP address of course). Also be care to use the correct slash direction. Then see if that gives you access to your shares.
kixkm wrote:
Should I be able to browse to NAS wihout any drives in? Not sure if the blue flashing light and green lights with no disks is a good or bad thing.
You can't browse to a diskless NAS. As far as the leds go, here's the decoder ring:
LED blink behavior for 2 disk systems is three quick blinks of all disk LEDs and the backup LED, followed by an 1s delay, followed by a number of slow blinks. The number of slow blinks will be the error code.
Current error codes:
1 - Vendor mismatch
2 - No disks detected
3 - Bad contents on root partition of disks
4 - Flash error
5 - Unsupported RAID configurationSo if there are no disks, you should see three quick blinks, followed by two slower ones.
kixkm wrote:
I do have a drive in an old PC, can I just plug into NAS or would it reformat?
The drive would be formatted as part of the test, so the contents would be lost. The easiest way to do the test is to remove the partitions first (which can be done in Windows disk manager, or by zeroing the disk with tools like Seagate's Seatools or WD's Lifeguard software.
- kixkmNov 01, 2020Aspirant
Hi there, will atttempt to quote here.
StephenB wrote:
kixkm wrote:Thank you so much for your help so far. Main concern is to maybe try and boot up a drive with NAS and then copy data off.
You can connect disk 1 to a Windows PC, and access the data with R-linux for Windows ( https://www.r-studio.com/free-linux-recovery/ ). This is free.
If you don't see the files, then try disk 2. Although the disks are mirrored, they aren't formatted in the same way. R-linux will only be able to access the files on one of the two disks (even if both are working).
Unfortunately one of the possibilities here is that both disks have failed. If that is the case, the data might not be recoverable.
Before I started having problems, I was seeing rellocated sector counts increased on disk 1 but disk 2 seemed ok.
kixkm wrote:Sorry yes I meant RAIDar to be able to disover NAS. I cannot browse to NAS IP even though I can ping it from PC.
Running Windows 10 pro.I haven't had any issues installing RAIDar on my own Win10 systems. Do you have internet security software (Avast or Kaspersky for instance) that might be getting in the way?
But there is one issue regarding file access with Win10. Microsoft is deprecating the SMB 1 protocol that your NAS uses. Go into "turn windows features on or off" on the PC, and if the SMB 1 client isn't enabled, then enable it. The protocol isn't considered secure (there's a reason Microsoft is deprecating it), but IMO it is safe to use on a home network. In any event, it needs to be enabled in order for you to access the NAS.
The RAIDar link I tried previously was the correct one. Still receiving this error below, also you will see the filename I downloaded. I do have Norton installed but not sure if its that, SMB but looks to be java related.Once done, then enter \\nas-ip-addess in file explorer's address bar (using the real IP address of course). Also be care to use the correct slash direction. Then see if that gives you access to your shares.
kixkm wrote:Should I be able to browse to NAS wihout any drives in? Not sure if the blue flashing light and green lights with no disks is a good or bad thing.
You can't browse to a diskless NAS. As far as the leds go, here's the decoder ring:
LED blink behavior for 2 disk systems is three quick blinks of all disk LEDs and the backup LED, followed by an 1s delay, followed by a number of slow blinks. The number of slow blinks will be the error code.
Current error codes:
1 - Vendor mismatch
2 - No disks detected
3 - Bad contents on root partition of disks
4 - Flash error
5 - Unsupported RAID configurationSo if there are no disks, you should see three quick blinks, followed by two slower ones.
Re browse - meant meant in RAIDar (not that I have it installed yet), such as checking logs or system settings of NAS and not browsing to disk files.
kixkm wrote:I do have a drive in an old PC, can I just plug into NAS or would it reformat?
The drive would be formatted as part of the test, so the contents would be lost. The easiest way to do the test is to remove the partitions first (which can be done in Windows disk manager, or by zeroing the disk with tools like Seagate's Seatools or WD's Lifeguard software.
One other question, can I try and boot up with one disk at a time? I have tried disk 1 in left slot as it should be, can I try disk 2 on its own, should it remain in right slot or move to left slot?
I tried today with disk 1 and it keeps trying to boot up and blue flashing lights and cannot ping.
Thanks
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