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ReadyNAS Duo admin page is wonky on Chrome and IE; can't setup local permissions reliably
RAIDiator 4.1.14
I have a ReadyNAS Duo that is out of warranty for support. I rebuilt my Windows 7 x64 PC yesterday and can access the admin page of the DUO but can't reliably set permissions to shares etc. It's as if I have the wrong versionn of java (current v8)
The error:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)
Timestamp: Sat, 6 Aug 2016 18:36:51 UTC
Message: 'id' is null or not an object
Line: 929
Char: 15
Code: 0
URI: https://192.168.1.100/js/page.js
I've tried Chrome and IE and cannot set permisisons before pages time out, spinner goes for ever, etc
Please help me get to my data. The device itself is fine (as are the 2 1tb drives) but the interface is awful. Hoping I don't have to buy a new one.
thank you
saxguy1 wrote:
Alternatively, is there other (NetGear) backup software that has superceed Shadow?
No, and newer NAS only have the built-in frontview backup (and readycloud). AFAIK there is no special support for shadow in the NAS - it was just a bundle. So you could just buy a current copy (nticorp is selling it for $19.99 at the moment).
Is it possible that shadow is running as a service (and therefore running under a different account?) You might try going into the windows credential manager and adding a windows credential for the NAS. Perhaps also check the share permissions on whatever share shadow is using, and make sure the credentials you use have write permission to that share.
FWIW, I have a duo, but have always backed with Acronis.
9 Replies
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Hello saxguy1,
Can you map the NAS IP? If you can, make sure you back up the data first.
Maybe you can post a screenshot too.
Regards,
HI Jenn,
I'm connect now (by hostname) just fine and my backups are working as well. Using original NTI Shadow for ReadyNAS software (don't know if there is anything superceding this).
Anyway, I set up a user/pw on the ReadyNAS and can access the shares withit, however, I get prompted each and every reboot for this and even though I have checked "Remember my credentials" (and has *** characters populated), I actually have to re-input the pw in order for the PC to commincate to those shares.
How cna this be fixed to auth automatically
every reboot.
What version of windows are you using?
I saw something similar with vista when using "admin" as the username. I never did find a fix (other than dumping vista).
I haven't seen this with win7 or win10.
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