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EricTheEagle's avatar
EricTheEagle
Aspirant
Oct 03, 2016
Solved

ReadyNAS Duo RND2000 - RAIDar not detecting device on simple network

First time connecting the device into another laptop. The device is connected directly using a network cable. When running the RAIDar utility, it does not detect the device even after rescanning a few times and restarting the device. What else do I need to do to ensure that all has been setup correctly?

 

This setup is exactly the same as the previous setup on the other laptop and it worked fine.

 

Much help is needed. Thank you.

  • StephenB's avatar
    StephenB
    Oct 04, 2016

    EricTheEagle wrote:

     I do not have a router. It is therefore connected directly to the laptop.

     


    You might consider getting a gigabit router - you don't need to connect it to the internet if you don't want to.


    EricTheEagle wrote:

     

     

    How do we troubleshoot or run a network diagnostics to test and eliminate the potential issues?


    You'll need to know the IP address that the NAS uses - if you don't know it already, then you can find it out by connecting it to the other laptop.   

     

    Next you will need to check that the LAN connection on the failing laptop is set to "private" (or "work" or "home").

     

    Check the ethernet status LEDs on the back of the NAS.  If your laptop NIC is gigabit, you should see a green led (perhaps blinking).  If it is fast ethernet, you should see an amber led (perhaps blinking).

     

    If the ethernet status looks good, then configure the PC NIC to use the same static IP address, subnet mask, and gateway that you are using on the laptop that works.

     

    Then try pinging the NAS IP address and see if it responds.

     

     

5 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    It still works on the original laptop?

     

    BTW, why not connect it to the router?

    • EricTheEagle's avatar
      EricTheEagle
      Aspirant

      Yes, it still works with the other laptop. I need to transfer tens of gigabytes of data from the device to this laptop.

       

      I do not have a router. It is therefore connected directly to the laptop.

       

      How do we troubleshoot or run a network diagnostics to test and eliminate the potential issues?

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        EricTheEagle wrote:

         I do not have a router. It is therefore connected directly to the laptop.

         


        You might consider getting a gigabit router - you don't need to connect it to the internet if you don't want to.


        EricTheEagle wrote:

         

         

        How do we troubleshoot or run a network diagnostics to test and eliminate the potential issues?


        You'll need to know the IP address that the NAS uses - if you don't know it already, then you can find it out by connecting it to the other laptop.   

         

        Next you will need to check that the LAN connection on the failing laptop is set to "private" (or "work" or "home").

         

        Check the ethernet status LEDs on the back of the NAS.  If your laptop NIC is gigabit, you should see a green led (perhaps blinking).  If it is fast ethernet, you should see an amber led (perhaps blinking).

         

        If the ethernet status looks good, then configure the PC NIC to use the same static IP address, subnet mask, and gateway that you are using on the laptop that works.

         

        Then try pinging the NAS IP address and see if it responds.

         

         

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