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Forum Discussion
SivertP
Jan 10, 2018Aspirant
Readynas duo V1 no connection with Technicolor tg799vac
I use Windows 10, 64 bit latest update, My ReadyNAS will not connect to Telia Fiber Gateway Technicolor TG799VAC Extreme via NW contact, if I use my older router Huawei E5172 it connects without prob...
- Jan 16, 2018
OK and many thanks for your very quick response, it seems wise to follow your advice !
SivertP
Jan 11, 2018Aspirant
Huawei model is E5172, and it has only one LAN Port. I think I'll buy a cheap Netgear Switch
Netgear ProSafe GS105
and see how it works, do you think it will be enough ?
StephenB
Jan 11, 2018Guru - Experienced User
SivertP wrote:
I think I'll buy a cheap ... Netgear ProSafe GS105 and see how it works, do you think it will be enough ?
All you really need is two gigabit ethernet ports for this, so that should be enough. I have several Netgear switches, and haven't had any issues getting ethernet to my own Duo.
- SivertPJan 15, 2018Aspirant
I bougt the Netgear Switch GS105 and connected my ReadyNas to the switch and the switc to TG799VAC router, but still no connection,
when I do the same with the Huawei 5172 router i also do not get any connection, but when i connect directly to E5172 I get connection, any suggestions ?
- StephenBJan 15, 2018Guru - Experienced User
SivertP wrote:
I bougt the Netgear Switch GS105 and connected my ReadyNas to the switch and the switc to TG799VAC router, but still no connection,
when I do the same with the Huawei 5172 router i also do not get any connection, but when i connect directly to E5172 I get connection, any suggestions ?
That is very strange.
When you look at the LEDs on the switch, are you seeing lights for both the NAS connection and the router connection?
- SivertPJan 15, 2018Aspirant
I see lights from router but no lights from NAS.
- SivertPJan 15, 2018Aspirant
Another question: Am I right that 4.1.16 is the latest version for my firmware on ReadyNAS Duo v1 ?
- SivertPJan 15, 2018Aspirant
On the switch there are one light on each side of the cable for all 5 ports for the cable coming from tg799vac and no lights for the cable
at any port from NAS, for E7152 there is only one light on one side of the cable for all 5 ports coming from E7152 and no lights on any port for the cable between switch and NAS.
- StephenBJan 15, 2018Guru - Experienced User
SivertP wrote:
On the switch there are one light on each side of the cable for all 5 ports for the cable coming from tg799vac and no lights for the cable
at any port from NAS, for E7152 there is only one light on one side of the cable for all 5 ports coming from E7152 and no lights on any port for the cable between switch and NAS.
Ok. My question was a bit different though.
If you take the cable between the router and the switch, and use it instead to connect the NAS and the switch, do you see any lights lit on the switch.
Similarly, if you take the cable between the switch and the NAS, and use it to instead connect the switch and the router.
Overall, it would appear that you either have a marginal cable or a failing NIC in the NAS. It's unclear why the ethernet port in the old router works (since nothing else does).
- SivertPJan 15, 2018AspirantNo difference in lights on switch when I swap cables.
- StephenBJan 16, 2018Guru - Experienced User
Unfortunately that points to the chassis hardware, which isn't repairable.
If you have a PC that has an ethernet connection, you can also try directly connecting the duo to the PC, and check the led status there too.
- SivertPJan 16, 2018Aspirant
No connection with NAS in the ethernet port of a PC. Huawei 5172 seems to be the only way so far. Could it be any settings in Windows 10 that crucial for the connectio to function ?
- StephenBJan 16, 2018Guru - Experienced User
SivertP wrote:
No connection with NAS in the ethernet port of a PC. Huawei 5172 seems to be the only way so far. Could it be any settings in Windows 10 that crucial for the connectio to function ?
The LED link light is physical-layer (e.g, electrical), so it is not related to Windows 10. Plus the issue is happening with three different devices - a switch, a router, and the PC.
While I don't know why the Huawei is working, I am thinking that it could also fail at any time.
So I suggest connecting up the Huawei again, and backing up the data on the NAS. Then I recommend replacing it (a ReadyNAS RN 212 would be the currently shipping equivalent).
That also will boost your performance by 4-5x, and give you SMBv3 support. The SMBv1 protocol that your Duo is using is no longer considered secure, and Microsoft is taking steps to remove it. Though that's not your current problem, it is becoming an issue.
- SivertPJan 16, 2018Aspirant
OK and many thanks for your very quick response, it seems wise to follow your advice !
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