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Forum Discussion
ukbobboy01
Oct 04, 2022Apprentice
ReadyNAS Duo v2 - Unable to connect File Explorer Win 10/11 with RNDuov2's directories and files
Dear Community Members, It's been a time since I've been on the forum, anyway I must first describe my current problematic equipment: 3 x ReadyNAS Duo v2 running firmware 5.3.13 1 x New PC ...
- Oct 04, 2022
ukbobboy01 wrote:
I just can't work out how to get my Win10/11 File Explorer to see the files WinXP could easily see and work with.
Go into "turn windows features on or off" on the PC (just type it into the windows search bar). Enable the SMB 1.0 client - no need to match other settings in the screen shot. You will get a security warning, that you need to ignore.
ukbobboy01 wrote:3 x ReadyNAS Duo v2 running firmware 5.3.13
Chrome, Edge, and Firefox have all dropped TLS 1.0 support (which your v2 NAS use when you access the web ui/dashboard). Can you still log into the NAS web ui? There is a solution if you can't.
StephenB
Oct 04, 2022Guru - Experienced User
ukbobboy01 wrote:
I just can't work out how to get my Win10/11 File Explorer to see the files WinXP could easily see and work with.
Go into "turn windows features on or off" on the PC (just type it into the windows search bar). Enable the SMB 1.0 client - no need to match other settings in the screen shot. You will get a security warning, that you need to ignore.
ukbobboy01 wrote:3 x ReadyNAS Duo v2 running firmware 5.3.13
Chrome, Edge, and Firefox have all dropped TLS 1.0 support (which your v2 NAS use when you access the web ui/dashboard). Can you still log into the NAS web ui? There is a solution if you can't.
ukbobboy01
Oct 04, 2022Apprentice
Hi Stephen
You were spot on, as soon as a found where "Windows Features" was hiding, and I followed your instructions, my computer asked for a reboot and then, after that, my RNDuov2.0 directories/folders popped up. Brilliant, I now have access to my files again.
However, you are right (and I temporarily forgot this), I do not have access to to my RNDuoV2.0's Dashboards and I do not know how to regain that access.
I would be very much obliged if you could "Jack and Jill" the instructions to me and, of course, I thank you for your help in showing me how to regain access to the files on my NAS computers.
Cheers
UK Bob
PS. You know, one of the things that kept me from upgrading from WinXP to Win10/11 for such a long time was the fear of losing access to my NAS files and facilities, although that fear is nearly gone it still lingers.
PPS. Firefox is now my main browser with Edge and Opera as backups.
- StephenBOct 04, 2022Guru - Experienced User
ukbobboy01 wrote:
However, you are right (and I temporarily forgot this), I do not have access to to my RNDuoV2.0's Dashboards and I do not know how to regain that access.
Internet Explorer can still access the dashboard, so if you have a PC that still has Iinternet Explorer installed you should try that.If not, you can temporarily install an old version of Firefox (a bit of a pain for you, since it is your normal browser). But version 94.0.2 will work. You can find the Win64 install for 94.0.2 here:
Then you will need to immediately disable auto-update. Per https://support.mozilla.org/en-US/kb/install-older-version-firefox
Important: By default, Firefox is set for automatic updates. To prevent Firefox from automatically updating itself after you install an older version, you'll need to change your Firefox update settings: Click the menu button and select Settings. In the General panel, go to the Firefox Updates section.
Once you have dashboard access, you need to install an add-on that will update the system software to support the current browsers. This was made available by WhoCares_, who also runs rnxtras.com. You can download the add-on from
Instructions for installing add-ons on the v2 NAS are found here:
Note: Although this installed as an add-on it won't show up in the list of installed apps after installation. The reason for this is that only system packages are updated. There's no additional functionality that needs configuration through the web interface.
- ukbobboy01Oct 05, 2022Apprentice
Hi Stephen
Thanks for your comprehensive instructions on how to regain communication with Dashboard on my 3 x RNDuoV2's, but, unfortunately for me, most of your instructions are just too much for me to handle. So, if possible, I will see if I can find, download and install a copy of Internet Explorer.
However, if there is a simpler way, i.e simple and straight forward, to regain access to Dashboard I'll be all in on that, otherwise I may have to bid Dashboard "farewell". Although I don't use Dashboard that much, I can see a time when I might have to do a reboot or restart, not impossible without Dashboard but very much preferable with.
A thought just popped into my old noggin, is there an older, third party, Internet Explorer compatible browser that I could possibly use instead?
Let me know if my ideas, for using Internet Explorer or a third party compatible, is a possibilty or am I just whistling in the wind?
Thanks for your help, catch up with you later.
Regards
UK Bob
Bopping to some David Bowie at the mo, he was a great/talented artist and musician.
- StephenBOct 05, 2022Guru - Experienced User
ukbobboy01 wrote:
A thought just popped into my old noggin, is there an older, third party, Internet Explorer compatible browser that I could possibly use instead?
Firefox nicely posts archives of all their old releases. You could similarly install an old version of Chrome and disable autoupdate.
Version 96.0.4664.110 ought to work, it can be installed from here: https://google-chrome.en.uptodown.com/windows/versions This is not a google site, and not a site I've used before.
ukbobboy01 wrote:
Hi Stephen
Thanks for your comprehensive instructions on how to regain communication with Dashboard on my 3 x RNDuoV2's, but, unfortunately for me, most of your instructions are just too much for me to handle.
They aren't as difficult as they might appear. You could just try them (perhaps substituting Chrome for FireFox, since your normal browser is FireFox). Then if you get stuck on a step, just follow up and ask.
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