NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ukbobboy01
Oct 04, 2022Apprentice
ReadyNAS Duo v2 - Unable to connect File Explorer Win 10/11 with RNDuov2's directories and files
Dear Community Members, It's been a time since I've been on the forum, anyway I must first describe my current problematic equipment: 3 x ReadyNAS Duo v2 running firmware 5.3.13 1 x New PC ...
- Oct 04, 2022
ukbobboy01 wrote:
I just can't work out how to get my Win10/11 File Explorer to see the files WinXP could easily see and work with.
Go into "turn windows features on or off" on the PC (just type it into the windows search bar). Enable the SMB 1.0 client - no need to match other settings in the screen shot. You will get a security warning, that you need to ignore.
ukbobboy01 wrote:3 x ReadyNAS Duo v2 running firmware 5.3.13
Chrome, Edge, and Firefox have all dropped TLS 1.0 support (which your v2 NAS use when you access the web ui/dashboard). Can you still log into the NAS web ui? There is a solution if you can't.
StephenB
Oct 20, 2022Guru - Experienced User
ukbobboy01 wrote:
Right now, I feel that there is something within Win11, like a new security measure, causing the blockage to the Duo's dashboards.
I don't think so. The screen shot you posted says that the browser can't reach the page. Since you manually removed part of the address, I can't see if there is something wrong with the format.
But it looks like you mistyped something - I get the same error if I use the wrong IP address with Edge in IE mode.
ukbobboy01 wrote:
As a matter of computer "housekeeping" (an old fashioned word from an old schooler), I always make sure I know the IP addresses of all my equipment, especially the hardware.
The NAS normally gets its address from the router, and there are cases where the router will switch the address on you. You might want to check the router's attached device list, and make sure the NAS shows up there with the IP address you expect.
ukbobboy01
Oct 28, 2022Apprentice
Hi Stephen
Sorry I took a bit of time to get back to you but, as I am sure you understand, I not only have hardware problems but application problems as well, i.e. trying to get back most, if not all, of the utilities and applications I used to use under WinXP. So, at the moment, I only have two applications that are difficult to get back and the most important one is the Dashboards for my RNDuoV.2s.
Therefore, I was wondering if the is, or was, an android app that could access the RN's Dashboards? Such an app would bypass old the stuff in Windows11 currently blocking my access.
Living in hope.
UK Bob
PS. I've double checked the current IP addresses I try to use to access my RN's dashboard, but I'm still unable to get through.
PPS. Could you post a screen print how you access your RN's dashboard.
- StephenBOct 28, 2022Guru - Experienced User
ukbobboy01 wrote:
PPS. Could you post a screen print how you access your RN's dashboard.
I don't have a v2 NAS. My "collection" includes a duo v1 and an NV+ v1. I access them using http (having modified virtual.conf when the TLS 1.2 issue first showed up).
I just browse to http://10.0.0.11/admin for the NV+ v1 and http://10.0.0.12/admin for the Duo v1 (using their respective IP addresses).
Though reloading in IE mode and using https would also work. I can try to put together the screen shots for that I guess. I use Windows 10, but the same steps should work on Win11.
ukbobboy01 wrote:
Therefore, I was wondering if the is, or was, an android app that could access the RN's Dashboards?
Not that I know of.
- StephenBOct 28, 2022Guru - Experienced User
StephenB wrote:
ukbobboy01 wrote:
PPS. Could you post a screen print how you access your RN's dashboard.
Though reloading in IE mode and using https would also work. I can try to put together the screen shots for that I guess. I use Windows 10, but the same steps should work on Win11.
I just did this, and found something had changed either in Windows or Edge, and I needed to make another settings change. Not sure if this part is exactly the same in Win11, but I think you should try it:
First type the Win key + R together on the keyboard:
Enter "inetcpl.cpl" in the "open" box, and click on OK. That will open up this screen:
Scroll down to the "Use TLS 1.0" setting, and make sure it is checked. Then click on "OK".
Now on to Edge. First make sure the setting to enable IE compatibility is set.
You can just type "edge://settings/defaultBrowser" in the address bar to get to the above page. Make sure "allow sites to be reloaded in Internet Explorer mode" is set to "Allow".
Now browse to the dashboard (https://nas-ip-address/admin). You should see this:
Right click on the browser tab at the top:
Select "reload page in Internet Explorer Mode". At this point I see this:
I chose the first option ("Open this page in Compatibility view") and then "Done". You could select "open this page in Internet Explorer mode next time" as well if you want (click on that option first). Then I see this:
Click on "more information":
Your error code might be a bit different. But click on "go on to the webpage". I see this:
Now I enter "admin" in the user name field, and the NAS admin password. That brings me to NV+ v1 Frontview (and should bring you to the dashboard):
- ukbobboy01Nov 17, 2022Apprentice
Hi Stephen
Since our last correspondence, I have been trying without success to implement your suggested solutions to accessing the dashboard facility on my RNDuoV2's. However. I now think that this will not be possible because something within Win11 is obstructing my attempts, so I've decided to try another way.
I now believe that if I get an old working laptop running WinXP, and hook that up to my network, I should be able to regain access to my dashboard facilities and install the "Apache2_2.2.34-arm-0.0.1.bin" app you suggested.
So, my next step will be to try and get an old laptop running WinXP, I'll let you know how I get on.
UK Bob
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!