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Forum Discussion
ReadyNAS Duo V2 doesn't switch on after a reset
Hello everyone. My ReadyNAS Duo V2 doesn't work anymore, after I tried to do a factory reset, because I wanted to reset the old configuration. I pressed the reset button on the back together with ...
giovaloi wrote:
My ReadyNAS Duo V2
Let's start by confirming the model (many owners of the original Duo think they have a v2).
Does your Duo say
- Duo on the front panel, or
- Duo v2 on the front panel?
Please ignore other labels (they are misleading).
giovaloi wrote:
After that the NAS seems to be dead: no lights, no sign of life when I try to turn t on.
Remove the disks, and try powering it up again. You should see some lights (blinking), and RAIDar should find the NAS and report a no disks status. https://kb.netgear.com/20684/ReadyNAS-Downloads
If you don't see that, then it is possible (but not certain) that the power adapter has failed. Compatible inexpensive replacements are easy to find, so it might be worth a risk buy.
Hi Stephen, thank you for your reply.
Is it possible that removing the power cable could have damaged the card?
giovaloi wrote:
Is it possible that removing the power cable could have damaged the card?
It is conceivable, but I think it's unlikely. Does the socket in the NAS appear to be damaged in any way?
To clarify - it is possible that something on the system board has failed. That's not repairable. If the system doesn't power up at all when diskless, then you either need to replace the NAS or you need to do a risk-buy of a new adapter.
The only components in the original Duo that can be replaced are the memory and the power adapter (and of course the disks). The memory in the Duo v2 is soldered in, so it can't be replaced.
I'm unclear of exactly what you were expecting, because the process you followed is not correct for anything. Why did you interrupt power in the middle of a reset? But no matter what you expected, it shouldn't have affected the on/off capability.
Did you also remove the AC cord from the supply? It may seem obvious, but my supplies have to have the AC cord pushed in quite firmly, so check that.
The removal of the power cable is the only thing that might have affected the unit itself and cause the power issue. I have heard of cases where the solder joints on the NAS power connector were cracked. That's more likely on a V2, where the connection isn't recessed.
Try gently wiggling the power connection at the NAS end and see if the power button flashes. If it does, a bad solder joint is a real possibility. If it doesn't, that doesn't necessarily mean the opposite, and trying another supply is a good next step. You may already have a supply that will work. It's a standard 5.5/2.5mm connector and needs 12V at 5A or more.
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