Forum Discussion

Aspirant

May 17, 2019

ReadyNAS in Lifesupport

Hello, I am having a bit of trouble. I replaced a disk resently, and once the sync finished, on the front of my ReadyNAS it says "Vol C lifesupp!" When I go to the health page, it shows my new ...

JohnCM_S

NETGEAR Employee Retired

May 17, 2019

Hi jonj03,

Aside from disk 4, the disk 2 has failed as well. It has 407 reallocated sectors and 1386 pending sectors already.

As StephenB has mentioned, if you can still backup your data, please do so then replace the faulty drives afterward.

Regards,

jonj03

Aspirant

May 17, 2019

I just replaced disk 2 - it is brand new. So are you saying that brand new disk is bad? Or that it's just not syncing because disk 4 has failed during the sync?

Jon

StephenB
Guru - Experienced User
May 17, 2019
jonj03 wrote:

I just replaced disk 2 - it is brand new. So are you saying that brand new disk is bad? Or that it's just not syncing because disk 4 has failed during the sync?

I believe that he's talking about the WD20EARS disk with the serial number ending in 4066. disk_smart_2019_05_12.log shows the counts he mentions. I'm not seeing those errors with the ST4000DM004 (serial ending in QDX) - which I think is your replacement disk.

I am seeing a couple of weird stats with the Seagate though - for example power-on hours is crazy (120735825657895 hours).

After you back up the NAS you should probably test all the drives in a PC (Seatools for the Seagate, Lifeguard for the Western Digital).