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Forum Discussion
Solved
ReadyNAS Management services offline after 6.5.2 update
I have been using my RN104 successfully since it installation.
Running 4 x 3TB approved drives without incident.
Installing firmware upgrades when prompted.
But with the upgrade from 6.5.1 to 6...
It appears the problem is now fixed. The system has booted up and the management service is offline.
Still it's good to have a backup.
Can you download the logs using RAIDar 6.1 and send those in (see the Sending Logs link in my sig)?
I have downloaded a fresh copy of Raidar 6.1 but the RN104 is still not accessible.
The "Management Service is offline" (text is in orange)
Am I missing something?
I also have an RN102 (which is not registered) and I also upgraded the firmware to 6.5.2 with no problems.........Now that I think about it, when I was downloading the firmware upgrade for the RN104, I had an internet outage and had to cancel the download about 1/3 of the way through. I restarted the download later, when the internet was back up, and performed the full dowload, upgrade of firmware and reboot without interruption. And that is when I saw the "Management Service is offline" message.....!
Are we still with a chance of saving the day?
In RAIDar you should see a button to download the logs. Download the logs, then send them in (see the Sending Logs link in my sig).
The NAS verifies the integrity of the firmware image you upload to it before proceeding with the firmware update, so I don't think the interrupted firmware download would be it.
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