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Forum Discussion

peter_ndc's avatar
peter_ndc
Aspirant
Apr 19, 2018

ReadyNas NV+ Can log in as admin but can't do anything

I haven't logged in as admin for a while. Now when i do, there are no options to do anything. I have attached screen shot. RAIDar showing 4.1.14
Other Discussions
peter_ndc's avatar
peter_ndc
Aspirant
Apr 19, 2018

Yes, i have tried a couple of different browsers, and cleared cache etc on both. No change.

Marc_V's avatar
Marc_V
NETGEAR Employee Retired
Apr 19, 2018

Can you still download the logs using RAIDar? Were you able to try and reboot the NAS? An OS-Reinstall might be needed.

 

OS-Reinstall NV+

 

You can follow the steps provided on the link above but it would be better if you download the logs first before attempting an OS-Reinstall. Some settings will be reset once OS-Reinstall is done.

 

 

Regards

 

  • peter_ndc's avatar
    peter_ndc
    Aspirant
    Apr 19, 2018

    Couldn't download logs. Tried OS reinstall - no change.  By the way I still have access to all the data via file manager, just can't acess admin functions.

    • Marc_V's avatar
      Marc_V
      NETGEAR Employee Retired
      Apr 19, 2018

      It will be better to have a full backup of your data. Can you puit the NAS on Tech Support mode and PM me the debug port

       

      Regards

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