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davjo3's avatar
davjo3
Aspirant
Sep 18, 2016
Solved

ReadyNAS NV+ failed disk replaced

I have just replaced a failed drive. The NAS has recognised the dive and have the log message

"New Disk Detected"

"Data volume will be rebulit with disk 1"

In the front window I have the message C: Unprotected

All the of 4 disk lights are illuminated

Should I see a percentage rebulid for this? Or is this normal?

Many thanks

 

 

  • Hi Jenn C,

    Thanks for your help.

    Yes the NAS finally accepted the new drive, it took 3 reboots to get the NAS to start syncing, but it got there in the end.

    So all discs are synced now and my system is back up and running.

    Many thanks

    David

     

4 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello davjo3,

     

    It is unprotected because you had 1 failed disk out of 3 and the replacement is synching. Once it is done, that is the time it will be protected.

     

    Is the replacement disk identical with the failed one? Can you also post the current FW version?

     

    This SN you have posted appears to be registered but the support and hardware warranties are expired. If you can access the NAS, back up the data. If you cannot but can when the replacement disk is not inserted, please back up the data.

     

    Welcome to the community!

     

    Regards,

    • davjo3's avatar
      davjo3
      Aspirant

      Hi Jenn C,

      Thanks for your help.

      Yes the NAS finally accepted the new drive, it took 3 reboots to get the NAS to start syncing, but it got there in the end.

      So all discs are synced now and my system is back up and running.

      Many thanks

      David

       

      • JohnRo's avatar
        JohnRo
        NETGEAR Employee Retired

        Hello davjo3, 

         

        Thank you for the response and we are glad that your issue has been fixed. I suggest marking the appropriate post on this thread as "Accept as Solution". This will help other users if they run into the same issue. 

         

        Thanks,

  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello davjo3,


    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

    If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution. 
     
    The Netgear community looks forward to hearing from you and being a helpful resource in the future!
     
    Regards,

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