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Forum Discussion
ReadyNAS NV+ stuck on "Booting Please wait"
Hi, As per the title, my ReadyNAS NV+ will no longer boot. The display says 'Booting Please Wait...' but never progresses beyond this point. I can not turn the unit off using the button on the fr...
Welcome to the Community!
Do you still remember the firmware installed on the NAS? You may have to verify what version of NV+ you have. You can use this guide to see if it's a V1 or V2.
Have you installed RAIDar software and check on the status of the NAS? you might still be able to download the logs. Let's check if your NAS can boot without the disks, turn off the NAS and label the disks on what slot they are in and try to boot it without the disks. Try to check the disks for errors as well by connecting it to a PC and run disk utility from the disk manufacturer.
This will help is determine if there's an issue with the chassis or the disks, another possibility might be an issue with the PSU. Unfortunately, Support does not replace PSUs anymore so you will have to purchase it from a third party provider.
If in case you need to recover the data from your disks, you may want to check ReCLAIMe or R-Linux. Community members have suggested using these software to recover data from the disks.
HTH
Regards
Hi Marc,
Assuming I can find one disk that is OK, can I use recovery software you mentioned? Do these programs run on Windows PC OK?
Thanks again.
andysbikeclinic wrote:
Assuming I can find one disk that is OK, can I use recovery software you mentioned?
You'll need three (and ideally all four). You can use use USB adapter/docks, or a multi-disk enclosure to connect them to the PC.
If disks are marginal, you could clone them, and recover from the clones. Cloning also ensures that you don't accidentally do more damage to the file system in your recovery efforts.
andysbikeclinic wrote:
Do these programs run on Windows PC OK?
Yes. FWIW, R-linux for Windows is quite a bit cheaper. ReclaiMe supports the BTRFS file system - which is used by the new OS-6 ReadyNAS, but not by your old NV+ (which uses ext).
Can I at least test the 4 disks one at a time within a Windows 10 PC? Sorry for all the questions, but as a home user, it's a bit daunting buying PC kit in order to assess any potential damage to the disks.
andysbikeclinic wrote:
Can I at least test the 4 disks one at a time within a Windows 10 PC?
Yes. Windows won't recognize the disk format, so they won't show up in file explorer. But you will see them in the Windows disk manager. Test them with Lifeguard for Western Digital; Seatools for Seagate.
Power down the NAS before removing disks, and label them by slot number as you remove them. Put them back in place before you power up the NAS.
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