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ReadyNAS NV+ v1 startet nicht/wird warm/schaltet ab
Hallo,
ich habe den RND4000 vor gut 1,5 Jahren gebraucht gekauft und betreibe das System mit 4 Platten dieser Art
Seagate Barracuda ST31000528AS 7200 1 TB .
Bis vor ca. 2 Monaten habe ich das System durchgängig benutzt. Dann hat sich das System immer wieder ausgeschaltet. In den Protokollen habe ich gesehen, dass eine Festplatte immer wieder Fehler anzeigt und folglich habe ich diese kürzlich ersetzt.
Wie auch vor dem Plattenwechsel lässt sich das System nur starten wenn es komplett vom Netz genommen wird. Dann läuft es 1-2 Stunden und schaltet dann wieder von alleine ab. Es ist ein auffälliger Geruch vernehmbar und das Gerät ist nach dem Abschalten sehr warm. Ich nutze es aktuell nicht, habe es in den vergangenen Tagen aber gestartet, weil ich Angst um meine Daten habe und angefangen habe die gespeicherten Daten von den Platten zu nehmen.
Da das aber nicht funktioniert (Gerät schaltet ab), habe ich die Hoffnung, dass mir hier jemand weiter helfen kann wie ich das System wieder richtig in Betrieb nehmen kann.
Vielen Dank!
9 Replies
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I think something is very wrong. It might be the power supply (or perhaps a failed fan). Those can be replaced, but the other parts cannot be.
Have you tried downloading the log zip file when the unit is running?
If you power it up without the disks, do you also observe the warm temperature and the smell? (Label the disks by slot number when you remove them, and make sure you remove/replace them with the NAS off).
That it will only start when disconnected from the network smells (no pun intended) like a power supply issue. The NIC and power-on circuit both are powered by a small section of the power supply that produces +5VSB (5 volt standby) power. That power is always on if the NAS is plugged in, so you should probably be unplugging the unit as well as keeping it off. Because it is always on, failure of the +5VSB is common in older units (and computers, too).
If you have access to a "spare" standard computer ATX supply, an adapter can be made to connect it in place of the internal NAS supply and see if that fixes it. It's cheaper than buyng a supply and then finding out that wasn't the problem. Then, you can either use that external supply to power the NAS while you move your data off to a new NAS (IMHO, your best option), or you can get a replacement supply (though not from Netgear). Buying a replacement used NAS is another option, but you might just be buying somebody else's problem.
Thank you for your answer.
Unfortunately I have no power supply to try your first suggestion and honestly without a good description of each step it would be hard for me to build that.
One question to your last (and worst) solution. Does it mean I can replace my RND unit with a model of the same type? The most important thing is than when I use another RND that my system stays intact (meaning Disk 1 stays 1, disk2 stays 2 and so on)? So I can put my disks in another RND unit and won't lose any of my data?
Thank you!
Hello,
yes the smell is the same and I activated the system again to download the file. Should I just upload it here?
Regards
VolkerLabenski wrote:
Should I just upload it here?
It's best not too, as there is privacy leakage.
You can browse it yourself, or you can ask one of the mods ( JohnCM_S or Marc_V ) to analyze. Hopchen is a former Netgear employee, and he also is often willing to analyze logs.
VolkerLabenski wrote:
Does it mean I can replace my RND unit with a model of the same type?
Yes - that would be another NV+ v1 unit. The ReadyNAS 1100 would also work. Be careful not to get an NV+ v2 or an NVX - they are not compatible.
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