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Forum Discussion
crookesa
Apr 26, 2016Aspirant
ReadyNAS NV+ V2 - Problems seeing file shares
Hi, Firmware: RAIDiator 5.3.11 I recently move home and had my ReadyNAS powered off. I just powered it up and am gettting the following errors on my dashboard logs. Wed Jul 8 04:03:06 WEST 2015 - ...
mdgm-ntgr
Apr 26, 2016NETGEAR Employee Retired
Can you send in your logs (see the Sending Logs link in my sig)?
I would suspect that there is a problem with one or more of the disks.
mdgm-ntgr
Apr 26, 2016NETGEAR Employee Retired
I gather from your post that you don't have a backup?
Looking at your logs if the data is important you would need to purchase some support and contact support and provide them with your logs for starters.
- crookesaApr 26, 2016Aspirant
Thanks for the reply and taking a look at the logs, so the only way to get help is to purchase support?
How do I go about that please?
- StephenBApr 26, 2016Guru - Experienced User
support.netgear.com
You can request info on per-incident support. If data recovery is needed, that would be separate (and more expensive) contract.
- crookesaApr 26, 2016Aspirant
Thanks for that, I'll send them a request and find out a price.
Is there no forums where people can give me advice on restoring it myself then or is this just a forum for Netgear Support?
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