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Solved
ReadyNas NV+ v2 stuck on boot menu (RND4000-200AJS)
I've been using my NAS for 3 years now and it's been great. Rarely an issue and only had to reboot a few times (when drive got full) Today, however, it has decided to die. When I went to use it, th...
Does RAIDar give you an additional status information when you are stuck on the boot menu?
Just wanting to confirm - the disk is blank, not formatted? You can unformat at drive with windows disk manager, or by zeroing it with vendor diags (seatools or WD Lifeguard). If there is a "quick zero" option available, that will also unformat the drive.
Thanks for your reply, Stephen.
I have installed a blank disk into the unit and tried the get to the Factory Reset setting, however I cannot get the Boot Menu to change from 'Normal'
I have tried pushing the reset button in, turning it on...holding it down for ages...clicking Backup with it held down...every combination.
It just stays on Boot Menu - Normal
Is there another way to force a factory reset?
Thanks,
Mick
mickrad wrote:
Thanks for your reply, Stephen.
I have installed a blank disk into the unit and tried the get to the Factory Reset setting, however I cannot get the Boot Menu to change from 'Normal'
I have tried pushing the reset button in, turning it on...holding it down for ages...clicking Backup with it held down...every combination.
It just stays on Boot Menu - Normal
Is there another way to force a factory reset?
Thanks,
Mick
With a blank disk, even the normal boot will do a reset (there is no choice, since the OS is on the disk).
Did you check your warranty status? The warranty is 3 years, so there is a chance you are still covered.
Thanks again for reply.
The NAS just starts up and goes directly to Boot Menu on the screen every time.
If I click 'backup' it changes to Normal, but pushing in the reset button does nothing. It does not continue to boot.
No matter how many times I click 'Backup' it does not change from Normal.
It is just a few months out of warranty. Extremely disappointed.
Does RAIDar give you an additional status information when you are stuck on the boot menu?
Just wanting to confirm - the disk is blank, not formatted? You can unformat at drive with windows disk manager, or by zeroing it with vendor diags (seatools or WD Lifeguard). If there is a "quick zero" option available, that will also unformat the drive.
I placed a 'scratch' disk in the chassis and it booted up correctly, performing a factory reset on the device.
Once it booted successfully, I replaced the existing disks in the box and it's booted up fine.
Thanks for your help. So happy that it has survived!
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