NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Yoda1492
Jan 24, 2021Luminary
ReadyNAS Pioneer Pro BUG: Unable to handle kernel null pointer dereference at (null)
Hello, I have not been using my ReadyNAS Pioneer Pro because I have four other Netgear NASs and this NAS has been problematic in the past. Since the NV+ can not be upgraded to OS 6, I decided to re...
Yoda1492
Feb 11, 2021Luminary
All,
I ordered the below memory:
https://www.amazon.com/gp/product/B07PV86HJQ/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
The memory is 2Rx8 and will take me from 1GB to 4GB. I will report back after the memory is installed and tested.
Yoda1492
Feb 14, 2021Luminary
All,
The new RAM arrived and was installed in the NAS. There are only two DIMM slots in the NAS so I removed the existing 1GB DIMM and added the two 2GB DIMMs. I used a grounding strap and had the NAS unplugged when I installed the RAM. When I powered the NAS on, it just said READYNAS on the display and an endless row of tick marks (sometimes it just says READYNAS and other times I get an endless row of tick marks - as explained in the posting in the link above). Therefore, the RAM does not resolve the issue.
I did test the RAM via the "Boot Menu" and it passed for three passes. It took 3.5 hours, but it passed fine. I also ran DIAGs via RAIDAR and that showed no issues as well (minus the old kernel message in the title to this thread).
I am pretty confident that the issue is not:
- the drives (all tested with SEATOOLs in a PC and checked for firmware updates before being installed in the NAS)
- the RAM (new RAM does the same thing)
- the power source (outlet - tried different outlets and outlets on different breakers in different rooms)
- the powerstrip (tried it without the powerstrip when the NAS was located in a different location)
- the UPS (the problem existed before the UPS was installed)
- the 3V internal battery (replaced it)
The NAS is currently plugged directly into the UPS, but the UPS is not the issue.
The motherboard is a FLAME6 VER:1.1. I am not sure if there are firmware updates for that or not.
Most of the time, when the power is disconnected, it will do this once or twice. If the power is not disconnected, it only does this occassionally.
I did replace the power supply with the same model power supply that is in the NAS. Since I would want the replacement power supply to stay in the NAS, I would be willing to try a different model (perhaps one with more Watts). The current NAS power supply is a Sea Sonic Electronics, Model: SS-300SFD Active PFC F3. It is a 300 Watts power supply. The issue existed with the origional NAS power supply as well.
One other person in this thread mentioned that they have the same problem with their Pioneer Pro, so it is not just my NAS that has this issue.
I could get out the VGA cable and look for anything on the console. I have not done that since I upgraded to OS 6.10.4 or since my original posting in the link above. Any advice would be appreciated. At least I went from 1GB RAM to 4GB RAM for $17.48. That seemed worth my time and money. Have a great day.
- SandsharkFeb 14, 2021Sensei
You do have the older Pro motherboard, and I don't believe there is an available update. I've never had that version, so I don't know if there is just a basic incompatibility with OS6. There definately doesn't seem to be a separate configuratin file for it, but it wouldn't need one if the two versions are similar enough.
I think going back to the VGA could prove useful.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!