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Forum Discussion
readynas pro 2 - corrupt root
Hi I have readynas pro 2 , and the status corrupt root . I don't want to reset the device because I have data i don't want to lose . Also I try access to the device from the browser by using ip...
Khalid2019 wrote:
also the hard disk number two not working when I connected to my laptop by using sata adapter its not appear in device manager , so I lose all the data .
Are you running the Microsoft Disk Manager? The disk format won't be recognized by windows, but they should show up in the disk manager.
You could also try installing the vendor disk diagnostic, and see if it can find the drives. Install Lifeguard for Western Digital; Seatools for Seagate.
Yes windows 10 .
I installed Seatools for the hard disk but cannot see the hard disk .
I need solution for the problem .
If neither disk can be seen by Seatools, then either both disks are completely dead, or there is something wrong with your USB adapter. If the disks are completely dead, then there is no solution. But if the NAS says "corrupt root", then it does see something...
If you have another known working disk, you could test the USB adapter with that.
Also, some older adapters won't work with disks > 2 TB. How large are your disks?
Before I can see hard disk number 2 but now i cannot see hard disk number 2 in device manager .
Every hard disk 2 TB .
Really I am confused why device for backup doing big problem like this and I lose the data .
Khalid2019 wrote:
Really I am confused why device for backup doing big problem like this and I lose the data .
It's hard to say what happened, since there isn't any history to examine. But it isn't that uncommon for multiple disks in a RAID array to fail in rapid succession - they are under identical loads in the same chassis. However, I haven't had too many disks fail by going non-responsive. Usually they fail with a lot of disk I/O errors.
The net here is that RAID isn't enough to keep data safe - you still need a backup on at least one other device.
Did you have email alerts configured on the NAS? If you did, did you receive any alerts?
Khalid2019 wrote:
Before I can see hard disk number 2 but now i cannot see hard disk number 2 in device manager .
It might be worth rebooting the PC and trying again. You could also try booting with disk 2 in slot 1 of the NAS.
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