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chrismo2001's avatar
chrismo2001
Aspirant
Oct 19, 2016
Solved

ReadyNAS Pro 4 — ERR: Could not properly extract

Im haveing that same issue and need help from someone to restore my firmware. I did a factory restore and now its stuck in "booting." when I try to reinstall OS it tells me "err: can not extract" I cant figure out how to get it to USB boot mode. I'm about to pull my hair. I see that people get it fixed, but there is no solution posted. 

 

please help. thank you.

  • mdgm-ntgr's avatar
    mdgm-ntgr
    Oct 20, 2016

    Rebooting. Your NAS should now be not only fixed but also running the latest firmware RAIDiator-x86 4.2.30.

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    • chrismo2001's avatar
      chrismo2001
      Aspirant

      Ive tried that, and I can never get it to boot into USB mode. I dont think this model has that option. I used a stop watch and counted 15 second and still it doesn't work. I used 2 different USB's

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        It does support that. Have you tried pressing the backup job button for longer than 15 seconds?

         

        You press and hold the backup button

        Press the power button briefly to turn the NAS on

        Continue to hold the backup button till after seeing a message on the display on the front of the NAS that indicates that it is booting from USB.

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