NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

MemphisT's avatar
MemphisT
Aspirant
Oct 01, 2015
Solved

ReadyNAS Pro 6 Corrupt Root - Need Help

I am new to ReadyNAS, I have never owned one and scouting through the Forums I've not found my problem in any detail to assist me start using the ReadyNAS.

I have just purchased off eBay a ReadyNAS Pro 6 with no disks or documentation.  I have worked out I need RAIDar, I have my 6 Disks (3TB) in the ReadyNAS (there on the HCL).

When I turn it on, in RAIDar it says Corrupt Root. It shows the model, IP address and all drives greyed out.

Looking through the forum I understand that I need to do something for the ReadyNAS to see the drives. I need to do something to be able to setup the disks in a RAID for RAIDar to see the ReadyNAS completely.  Also Admin page button on RAIDar says the page is not accessible.   The Browse Button opens my Documents...

Could someone tell me how I get the disks to be seen by the ReadyNAS and how to setup the RAID, RAID 6 is the advise I had to setup.   There has to a process to make the disks work with teh RaedyNAS

Can you keep it simple, I'm not that techno...?  Thank you

  • Begin by powering down and removing drive 6.  Then use the factory default boot option (instructions are on page 26 of the hardware manual here: http://www.readynas.com/download/documentation/HM/ReadyNAS_Ultra_UltraPlus_Pro_HW_13April11.pdf)

     

    The reset will do a fresh out-of-the-box install onto the 5 disks (giving you xraid with single redundancy, which is the same as RAID-5).  All data on the disks will be removed.  When that completes, check the firmware version with Frontview, and updated it if it is old.

     

    After that, add back the disk you removed, telling frontview that you are adding it for redundancy first.  Page 36 of the user manual provides instructions (http://documentation.netgear.com/ultra/enu/202-10654-01/usermanual_1.pdf).  That will give you RAID-6.

     

    Even with RAID-6 it is important to have a separate backup.  After you get the NAS running, you should set up a backup plan (perhaps using external USB drives).

6 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Begin by powering down and removing drive 6.  Then use the factory default boot option (instructions are on page 26 of the hardware manual here: http://www.readynas.com/download/documentation/HM/ReadyNAS_Ultra_UltraPlus_Pro_HW_13April11.pdf)

     

    The reset will do a fresh out-of-the-box install onto the 5 disks (giving you xraid with single redundancy, which is the same as RAID-5).  All data on the disks will be removed.  When that completes, check the firmware version with Frontview, and updated it if it is old.

     

    After that, add back the disk you removed, telling frontview that you are adding it for redundancy first.  Page 36 of the user manual provides instructions (http://documentation.netgear.com/ultra/enu/202-10654-01/usermanual_1.pdf).  That will give you RAID-6.

     

    Even with RAID-6 it is important to have a separate backup.  After you get the NAS running, you should set up a backup plan (perhaps using external USB drives).

    • MemphisT's avatar
      MemphisT
      Aspirant
      Thank you, disks are being tested and the ReadyNAS is seen in RAIDar and the corruption alert is gone. I have six disks, are you saying only insert five of them? It has six bays and purchased six HDDs / or was that a misprint?

      check the firmware version with Frontview, and updated it if it is old.

      How do I upgrade the firmware? Is that done on the on the Netgear Webpage interface under the System menu? The version currently according to to seller is 4.2.27, it's blank in RAIDar at the moment, I believe that is the latest. Thank you for your help
      • vandermerwe's avatar
        vandermerwe
        Master

        Edit: I see you figured it out before I posted.

         

         

        You should see the firmware version in raidar.  If it needs updating you can do this through the Frontview (admin) GUI. 

        It is usually best if you don't know the firmware to factory default with a single disk, check the firmware in Frontview and update it, then power down and insert 5 disks then repeat the factory default. It seems here that it is likely that 4.2.27 is already on, so StephenB's method is ok, let it complete the build then check the firmware.

         

        The reason for removing the 6th disk is as follows:

        The readynas will initially build an Xraid array with single redundancy (raid5) , this is the default for Xraid. Allow this to complete which may take 12-24 hours.

        When you add the 6th disk, the GUI will ask you ( on the volumes tab) whether you want the new disk to be used to increase capacity or to provide dual redundancy ( raid6) The latter option is the one you should choose.  When you select this the volume will rebuild into a raid6 volume ( it will be called Xraid with dual redundancy). This rebuild will take longer than the first build.

         

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More