NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
tony359
Mar 30, 2023Apprentice
ReadyNAS Pro 6 crashed again
Hello all, My ReadyNAS Pro6 periodically stops responding to the network. When that happens I can push the button to shutdown it but it will sit on "shutting down" forever and then I'll have to p...
tony359
Mar 30, 2023Apprentice
Hi,
Yes, I've got 2GB (is that the max?) and I also upgraded the CPU to an Intel Core2 CPU 6600.
I've got iDrive running in the background (online backup). Plex is there but disabled.
Sandshark
Mar 31, 2023Sensei
8GB is the max, but the right kind of 4GB DIMMs are a bit pricy for older memory. 2GB ones are available pretty cheap. But 2GB is typically sufficient. But I don't know how much memory iDrive uses. Some backup software that does a constant sync can require quite a lot if it's dealing with a lot of files.
- tony359Mar 31, 2023Apprentice
Thank you.
iDrive only runs overnight and past two days shouldn't have been heavy tasks. I see from iDrive logs that backups have all completed succesfully over the past few days. To be honest I feel the issue has been happening since I was on Crashplan.
I don't mind adding some RAM - chances are I have it in my box of RAM sticks! Can you help me identifying the type of RAM required for this board? Is it DDR2 PC2-6400? I think you're right, 4GB DDR2 are not common, but I think I have some 2GB ones somewhere around.
At the moment though, RAM seem to be happy. Is there a log file where I can see how much RAM is being used? Or maybe set a logger which logs it on a file so I can check next time?
Edit: wait. Not really happy! The system shows 1.8GB being used! What is using my memory? TOP doesn't seem to know. (attached)
Thanks!
- tony359Mar 31, 2023Apprentice
the ReadyNAS has crashed again, third day in a row, I can hear the fans spinning louder than usual and the box is now inaccessible. iDrive does not run during the day and I haven't updated or changed anything recently so I am a bit at a loss here.
This time the display was dark, no response when button is pushed. I hold the power button for 4 seconds and it powered off.
When back, all works properly. TOP reports the attached.
- StephenBMar 31, 2023Guru - Experienced User
tony359 wrote:
the ReadyNAS has crashed again, third day in a row, I can hear the fans spinning louder than usual and the box is now inaccessible. iDrive does not run during the day and I haven't updated or changed anything recently so I am a bit at a loss here.
Can you test with iDrive disabled?
Maybe also try doing a disk test from the volume settings wheel - the challenge there is that the NAS needs to stay up for a day or more, otherwise the test won't complete.
- SandsharkMar 31, 2023Sensei
Yes, PC2-6400. While you can find cheap 4GB ones, they have a 2Rx4 construction where the ReadyNAS requires 2Rx8.
- tony359Mar 31, 2023Apprentice
ok interesting.
The NAS managed to shut down via front panel this time - I guess it still had enough resources to do so.
I took it to my workshop and "serviced" it even though I replaced all the fans a while back so nothing horrible inside.
I found two 2GB memory sticks in my stash so I also upgraded it. They are PC2-6400, do I need to worry about anything else? The system sees 4GB now.
I removed the CPU heatsink, removed the CPU, inspected the pads, cleaned them with dry contact cleaner and reinstalled. Thermal paste replaced. Cleaned RAM sockets and re-seated a few times. All HDDs removed, dusted with compressed air (case too) and re-seated.
I've scoped the 12V and 5V lines with my scope, nothing major I can see, noise is below 200mV. Obviously the PSU could have issues after a while but I would expect the system to fully freeze, not to respond to a shutdown via front panel.
It's working now, we shall see for how long.
Unfortunately iDrive cannot be disabled, only removed. I'll test this way for now, if it happens again I'll remove it.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!