NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Rick_D457's avatar
Rick_D457
Initiate
Jun 22, 2019
Solved

Readynas Pro 6 EEPROM issue

Hello

,

I have upgraded my Pro 6 (RNDP600E) to OS6 without any issues, it was stable and worked fine. Hoping to upgrade RAM, I bought old DRAM chips on Ebay, the exact model that was confirmed to work, in one of the forums.

 

After plugging in the new RAM, the system stopped booting, stuck with the "ReadyNAS" green message. I plugged in the old RAM chip, but it made no difference. Out of options, I did the USB Boot Recovery (for OS 4) and apparently messed up the EEPROM.

 

At the moment, the system looks like it boots, but the Model section in RAIDar is garbled and when I connect via a browser, I only get a part of the homepage, mostly the edges (currently the "RAIDiator-x86-4.2.31-downgrade" unofficial image installed - I hoped the downgrade would make a difference).

 

Is there any way to make the EEPROM work again?

 

I would be very grateful for any help, after reinstalling different OSes several times I am out of ideas how to make it work. I hope there is a way to recover it.

 

Thank you!   -Richard

  • Rick_D457

     

    Thanks for your patience. It should have booted with the correct VPD now please confirm it to me :)

     

    We needed to encode the correct VPD that is why I asked for it to be on SDM

     

    Regards

3 Replies

Replies have been turned off for this discussion
  • I'm not a super expert on the issue but I have the same unit.

    Did you try doing a factory reset or chosing a "reinstall OS" on the boot options - assuming it gets to that stage?

     

    https://kb.netgear.com/21107/How-do-I-access-the-boot-menu-on-my-ReadyNAS-Ultra-6-Ultra-6-Plus-Pro-6-Pro-Pioneer-or-Pro-Business-Edition

     

    You can try Reinstall OS first (if you have data that you want to keep) and then factory reset (that will wipe your data). Disclaimer: you may end up losing data anyway.

     

    I upgraded the RAM and CPU years ago and don't remember having issues but at that time I was using a single HDD for testing and did not have any problems if a reset was needed.

     

    The corrupted model number rings a bell though. Keep us posted.

  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Rick_D457

     

    Thanks for your patience. It should have booted with the correct VPD now please confirm it to me :)

     

    We needed to encode the correct VPD that is why I asked for it to be on SDM

     

    Regards

    • Rick_D457's avatar
      Rick_D457
      Initiate

      Marc_V, thank you very much for your help. It works as new. Living happily ever after. Thank you.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More