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Forum Discussion
Cheach
Oct 24, 2023Tutor
ReadyNAS Pro 6 no volume and all disks are red
Hi, ReadyNAS Pro 6 (RNDP6000) Firmware 6.10.8 I am hoping that someone can help me. All 6 disks on my ReadyNas Pro 6 are red. Because I have 28TB of free space. I thought it was safe to swap an ex...
StephenB
Oct 24, 2023Guru - Experienced User
Cheach wrote:
After reading few posts on here. I proceeded to enable SSH and got Service operation failed message. Are there any other ways to get the logs?
Unfortunately you can only enable ssh if you have a working volume. (no idea why).
But downloading logs doesn't require ssh. Just go to the logs page on the NAS and click on the "Download logs" page.
- SandsharkOct 24, 2023Sensei
Unfortunately, you made multiple mistakes here. But if you didn't write anything to the NAS while it was syncing with the 10TB drive, then StephenB may be able to find you a way to re-mount your volume with that old 18TB included. But the step after that is going to be to back up the data, so you also need to start thinking about how you are going to do that. You didn't say how big your volume is, and the moderators haven't released your screen dumps that might show it, but if it's a lot, you may want to look into other brands of NAS and end up making that your primary and relegating the Pro6 to backup duty. Even without operator error, RAID is not sufficient to keep you from losing those valuable memories.
There is an old IT saying that still holds: If you only have one copy of something, you must not think it's important.
My personal solution is this: All data is backed up to another NAS locally (for speed). Really important stuff (photos, documents, most recent PC backups) are also remotely backed up to a NAS at my brother's house 3 states away (in case of fire, flood, hurricane, theft, etc.). If you don't have a way to do remote NAS backup, a cloud-based service is an option. For smaller volumes than I assume you have based on at least a couple 18TB drives in your NAS, just a cloud service may be enough, since they have their own backup scheme. Or if a lot of it is music, videos, etc that can be recovered from the original source, just don't back that up and deal with the time it takes to re-create the NAS files if needed.
- CheachOct 25, 2023Tutor
Thank you both for replying.
I am still feeling very sick about this situation. after some sleep and come to some clarity. I want to also note that I did deleted the some inactive/dead volume when the ReadyNAS notification popped up. Now, don't ask me why I did, because I don't have an answer and I am asking that of myself. I have resigned to the fact that through my own carelessness and stupidity I may have lost all the data.
I can't recall the total volume but I think it is somewhere around 50TB and used 32TB. mostly of videos of old movies or TV series. But the one that I am hoping to recover are the family videos of approximately 10TB.
Luckily, all photos and important documents are not on the NAS. Which I have made 3 copies on 3 external drives.
I am going to purchase another NAS as a backup and addtional external drives as a redundency backup. in the meantime I will purchase an external drive to immediately copy the data off the NAS if StephenB can perform miracles.
I will share the logs download with StephenB via PM.
- CheachOct 28, 2023Tutor
A quick note to update and close off my thread.
Thank you to this community for taking an interest in my post and responded. Especially StephenB for the time and guidance in private message.
Armed with StephenB prognosis, we had a family meeting and the consensus is not to stress over the incident. As much as we would love to have those memories, factor in the data recovery service cost with no guarantee of results. We have decided not to engage data recovery service. With in mind that the data is now gone and no expectation, I will attempt to recover the data myself. success or failure (which is likely), I will reset the NAS and start again.
This is good and hard lesson learnt.
Going forward I will have a second NAS off site, and standalone disks as backup.
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