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readyNas Pro Business to Readynas 316 disk migration problem #26429545
Hi
I'm trying to follow http://kb.netgear.com/app/answers/detail/a_id/29957/~/readynas%3A-migrating-disks-from-raidiator-4.2-to-readynas-os-6-(x86)
but when I try to access the disks in the new system none of my credentials work. All the drive shares look there (when I browse from raidar) but when I try to access the shares my credentials are asked for and nothing works. Should it be the default password (admin/password) ? or what?
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ps the 316 is booting into 4.4.27 and I have tried the previous credentials but nothing seems to be working
I see support is helping you with your system.
I haven't heard anything from support as yet....(?)
When you use the scratch disk the credentials you would need would be the default credentials for OS6 which are what you mentioned. You need to confirm that the unit is running 6.2.3 or later and if not update the firmware and confirm that the firmware update is successful. Then power down and remove the scratch disk.
As for your old array the password should be what you had set on the old NAS. The default admin password for your old NAS was 'netgear1' (no quotes). However SMB access for the admin user would not be available till the admin password was changed. You should be able to access the web admin page with the admin credentials you used on the old NAS.
If you can't login to the web admin page when booted from the disks from the old NAS we would need to remotely access your system. However that kind of support on the weekend requires an OnCall support contract.
Firmware update successful. All fine with the scratch disk.
When I put the six old disks back in it would not take any of the credentials (at least what I thought the credentials should have been). So I tried Password recovery. I answered the question correctly but no email was sent. Probably because the SMTP password is out of date. But I am guessing that the process has set a new admin password anyway.
By the way, that sounds like a software defect to me - you shouldn't set a new password if the email send has failed, it should be atomic.
The article says not to reinstall the OS so I haven't done that.
So a bit stuffed now...talking to support...
Support has requested the details that they need to look into this remotely.
They could try manually resetting the admin password.
The reason why you can't do an OS Re-install is that that would install OS6 over the top of RAIDiator-x86 which would leave the system in a confused state where it would get stuck in booting. OS6 is a very different OS and uses a different filesystem for the data volume.
Following the procedure in the article given, the NAS will boot RAIDiator-x86 off the disks so that you can backup your data (if the system has completed booting into this you should see a 4.2.x firmware version in RAIDar when booted normally). Assuming the admin password is all that is messed up once that is fixed it should be a smooth process to backup your data.
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