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Forum Discussion
netracer
Aug 05, 2015Apprentice
ReadyNAS Pro keeps rebooting after shutdown
Regardless of whether I press the physical power button or execute a shutdown in the GUI, the device turns off and about 10 seconds later starts itself back up again. I had this problem once before ...
mdgm-ntgr
Aug 05, 2015NETGEAR Employee Retired
Last time did the unit continually reboot in a loop (i.e. never fully boot up)? Or what happened last time?
Sounds like you might have a failing PSU.
netracer
Aug 06, 2015Apprentice
I dont believe it was a continuous reboot, but it was so long ago I can't be sure. I thought it was just a single reboot after shutdown.
I don't have any historical posts related to that issue so I can't confirm, but I know I had done it through the web site.
- mdgm-ntgrAug 06, 2015NETGEAR Employee Retired
Do you recall which firmware you are running?
Sounds like you may have run into the endless reboot issue years ago, but that issue was fixed by a firmware update years ago now.
It does sound like this time it may be a failing PSU.
Can you connect the NAS to a different power outlet and see if it still has the issue?- netracerAug 15, 2015Apprentice
So just got back from vacation. Before I left in order to get the unit to stay powered down, i removed the power cord. Now that I'm back, I've reconnected the power supply and now nothing happens. Unit won't power up.
This also seems to be an issue that was supposed to be remedied a few firmwares back, but required a remote ssh to fix once the device was bit by the bug (firmware update wouldn't undo the bad setting). I'm not 100% on the firmware but I am pretty confident it was one revision prior to the latest (.26) but there is a small chance its at .25 but not older than that.
- netracerAug 15, 2015Apprentice
found this old post (https://community.netgear.com/t5/Using-your-ReadyNAS/Readynas-Pro-Pioneer-won-t-power-up/td-p/883700)
"Just a point, x-86 based units (Original Pros, NVX, Ultras and new Pros), if they have been powered down normally, should power back up automatically once power has been removed from the device and power is reapplied. One thing that will interfere with that is if the unit suddenly loses power, it must be manually restarted. Also if there was an automatic shut down/power up schedule in place, on some older firmware versions if you manually shut down the unit, you will have problems restarting the unit."
So I think I might have had a shutdown/startup time set while I was trying to troubleshoot the shutdown problem. And being I was gone a week, I'm guaranteed to have hit the window I set.
So is there a way to jolt the system back up? (I'm hoping there's a set of jumpers somewhere)
Or do you know the pins i can test to see if the power supply is working?
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