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ynohtna's avatar
ynohtna
Tutor
Sep 14, 2016
Solved

ReadyNAS Pro Pioneer - Solutions Please - Bad controller?

Ah the most dreaded topic.  I've gotten a bit complacent since it's been so reliable, I double back up but not everything :(  and of course I need it sigh.

 

So I shut my pro pioneer down to replace the battery in the UPS it was connected too.  Now it won't power up!

 

I figure no big deal, I have a 550w power supply lying around, I'll just plug it all together to get it running again.  I get the wiring all sorted out and the power supply keeps tripping out.

 

I tested no drives plugged and it still trips out.

I tested with the 3 molex disconnected and it looks like it boots ok (I didn't bother going very far with it)

I tested individual molex and it looks like only the top one is ok that doesn't trip the system.  the bottom two make power supply trip out or something.

 

I guess bad controller?

 

Anything else I should try?  what are my options?

 

Thank you for your time

20 Replies

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    • ynohtna's avatar
      ynohtna
      Tutor

      Oh that sounds easier than I thought!!!  I thought I needed the exact same older model

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Well you would need somewhere to backup your data to.

    • ynohtna's avatar
      ynohtna
      Tutor

      Well after all that, huge kudo's to Netgear for supporting legacy!  The new RN526x is humming along wtih my old pro pioneer drives and old data patiently waiting it's new set of drives when they arrive!  It's great to feel justified in sticking with ReadyNAS in blind faith all these years and find out it pays off!  I can access my stuff!

       

      Thanks again!!

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Great to hear!

         

        Your Pro Pioneer had a good run. The new models (e.g. your RN526X) certainly are a big jump forward from that.

  • Have my RN526X! Curious, how long is the booting of the old raid array going to take, about 10mins now and still saying booting....
    • ynohtna's avatar
      ynohtna
      Tutor

      Hmm just saw this in my email, that's not good is it....

       

      Missing shares detected (nas-E7-16-02) -  - Gmail

      The paths for the shares listed below could not be found.  Typically, this occurs when the ReadyNAS is unable to access the data volume.

      VirtualDrives
      publicftp
      openstor
      media
      installs
      doc
      webroot
      backup
      bfhl
      Pictures
      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Sounds like it is probably a data recovery situation. Contact support and they can inform you of the costs.

         

        You could send me your logs (see the Sending Logs link in my sig) and I could confirm this first if you like.

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