Forum Discussion

412423's avatar
412423
Aspirant
Oct 19, 2026

ReadyNAS RN3138 unable to destroy Second Volume

I need your assistance because I suddenly could not access the files on my NAS 3138. I replaced the HDD in Bay 4, but it suddenly shows red in all bays, and I am unable to read the drive. Please assist with resolving this.

 

Attached screenshot with this. 

 

Later, I replied with a new empty HDD in bay 2, but it shows black and is unable to delete the additional data, showing 0

 

5 Replies

  • Hi stephen,

    Thank you for your response, 

    Yes, I have the removed disk with me. Do I need to insert the same?

     

     

    Any suggestion to restore 2.7TB data. 

     

     

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      412423 wrote:

      Any suggestion to restore 2.7TB data. 

      You need to get the full log zip, so we can sort out what went wrong.

      • 412423's avatar
        412423
        Aspirant

        I sent the logs in a private message with a OneDrive link. Please advise, as this is critical to resolve as soon as possible.

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    412423 wrote:

    I need your assistance because I suddenly could not access the files on my NAS 3138. I replaced the HDD in Bay 4, but it suddenly shows red in all bays, and I am unable to read the drive. Please assist with resolving this.

    Download the full log zip file - there will be clues in there.  If you need help analyzing the logs, then put the full zip into cloud storage and send me a private message (PM) with a link to the zip.  Make sure the permissions are set so anyone with the link can download.

     

    You send a PM using the envelope icon in the upper right of the forum page.

    412423 wrote:

    Later, I replied with a new empty HDD in bay 2,

    Bad idea.  Was there a disk in that bay that you replace?  If so, do you still have it?

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