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Forum Discussion
dschau
Aug 16, 2023Aspirant
ReadyNAS RN424 | Inactive Volume + RAID Issue
Hello! I am unable to access the drives / data on my Netgear ReadyNAS with four drives in RAID5 configuration with the following error in the UI: > Remove inactive volumes to use the disk. Di...
- Aug 17, 2023
OK, so first and foremost,StephenB is an absolute legend. He took time out of his day to review the logs, and write an amazingly detailed guide for how to fix it. I'll summarize the high-level points with a disclaimer... if you're reading this, perhaps your issue is different. This is how I solved my issue, and Stephen was able to look into the logs to know this was the issue.
1. I removed the drive in slot 3 (the original one I tried to hot swap)
2. I re-booted the device in Tech Support mode (power down device, hold reset switch, power up device, keep holding reset switch, choose tech support mode)
3. I connected to the device with telnet (telnet ip-address-here) using root:infr8ntdebug
Then, I ran the following commands:
1. rnutil chroot (I think this logs me in to root user or something?)
2. mdadm --stop /dev/md127 (stop active partition)
3. mdadm --assemble --really-force /dev/md127 /dev/sda3 /dev/sdb3 /dev/sdc3
4. btrfs device scan
5. mount -r ro /dev/md127 /data
At this point, I had a working /data partition (huzzah) that I could inspect with ls (e.g. ls /data) and which showed the data I'd expect, as well as additional data for the Netgear device.
Finally, I BACKED UP the critical data just to avoid this issue going forward -- and also set up an rclone while I was at it to keep it up-to-date -- and then I inserted the new drive into slot 3 which is now being recovered.
A journey, but the destination was beautiful. Thank you again to StephenB, you are a lifesaver, and a saint.
StephenB
Aug 16, 2023Guru - Experienced User
I'd be happy to look at it. Resolving it will require you to use the linux command line. I can give you guidance after I review the logs.
If you want me to do that, then upload the full log zip file to cloud storage, and send me a download link in a PM (private message). Make sure the link allows anyone with the link to download.
Send the PM using the envelope icon in the upper right of the forum page.
dschau
Aug 16, 2023Aspirant
Just messaged you! I know at least some Linux commands and such (I've been a software engineer for ~10-years) but I am admittedly less familiar with I/O things like this. So happy to take any guidance, and deeply appreciate the help! You are a lifesaver.
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